Account Development Representative

Octave; Dubai; Hybrid; AED 156,000 - 234,000; Full time

Job summary

Octave is seeking an Account Development Representative in Dubai to drive pipeline through outbound prospecting and strategic engagement with potential customers. You will qualify leads, host introductory calls, and coordinate with Account Executives to move opportunities forward.

You will work within a hybrid team, leveraging Salesforce and other tools to manage contacts, track progress, and optimize outreach across industries in the Middle East region.

Qualifications

• Experience in outbound prospecting and lead qualification across multiple channels.
• Proven ability to build relationships with prospects and schedule next steps.
• Familiarity with Salesforce or similar CRM systems is expected.

Responsibilities

• Conduct outbound calls, emails and social touches to qualify leads.
• Host introductory calls to identify needs and determine next steps.
• Meet SAL quotas as defined in compensation plan.
• Develop social and email outreach to increase engagement and meetings.
• Collaborate with Account Executives to target priority accounts.

Skills

Outbound prospecting

Lead qualification

CRM tools familiarity

Cross-functional collaboration

Middle East market exposure

English communication

Arabic speaking preferred

Education

Engineering degree preferred

Tools

Salesforce

CRM platforms

Email outreach tools

Job description

Role Overview

As an Account Development Representative (ADR), you play a critical role in driving pipeline creation and business growth by identifying, qualifying, and developing opportunities for the sales team. This position focuses on outbound prospecting, relationship building, and collaboration with Account Executives to bring new customers into our ecosystem.

Key Responsibilities

• Lead Qualification and Scheduling: Conduct outbound phone calls, emails, and social engagements to qualify leads and schedule introductory meetings with Account Executives.
• Facilitate Initial Engagements: Host introductory calls to identify potential customer interest, assess needs, and determine the next steps. Strive to meet the Sales Accepted Lead (SAL) criteria, ensuring quality over quantity.
• Performance Metrics: Consistently achieve or exceed monthly SAL quotas, as outlined in the annual compensation plan.
• Innovative Prospecting Strategies: Develop and implement creative social prospecting, social selling, and email outreach strategies to increase lead engagement and meeting scheduling success.
• Proactive Follow-ups: Regularly follow up with prospects who do not yet meet the SAL criteria to nurture relationships, uncover new opportunities, and explore alternative engagement paths within their organization.
• Product and Market Expertise: Gain a deep understanding of the ALI product offerings, key value propositions, and buyer personas specific to assigned industry segments.
• Sales Tools and Processes: Master all sales tools and adhere to established processes, including strict adherence to Salesforce data management and etiquette standards within the Inside Sales Department.
• Account-Based Prospecting: Execute prospecting strategies aligned with assigned accounts and the Ideal Client Profile (ICP) using the ALI Account-Based Prospecting methodology. Leverage provided account assignments and profiles to identify high-value opportunities.
• Documentation and Adaptability: Access and utilize detailed account profiles and playbooks in the SDR Playbook Folder (Google Drive). Stay adaptable to updates in processes or goals as outlined by the organization.
• Collaboration with Sales Teams: Work closely with Account Executives to prioritize and target key accounts, accelerating pipeline growth and facilitating the acquisition of new customers (new logos).

Required Skills And Qualifications

• Strong communication skills, with the ability to articulate ideas clearly and confidently in both written and verbal formats.
• Past experience in Asse Lifecycle software.
• Highly exposed to Middle East market and various industries including non- Oil & Gas and Power Generation.
• Proven experience or aptitude in outbound prospecting, lead qualification, and engaging with prospects across various channels.
• Familiarity with Salesforce or similar CRM tools, along with other sales enablement platforms.
• Self-starter with a proactive attitude and the ability to adapt to evolving strategies and targets.
• Demonstrated ability to collaborate effectively with cross-functional teams, particularly in a sales or marketing capacity.
• Understanding of account-based marketing (ABM) and sales methodologies is a plus.
• Engineering degree preferred.
• Team player and teamwork attitude.
• Arabic speaking preferred.

Why join us?

By joining our team as an Account Development Representative, you will be at the forefront of our sales efforts, helping to shape the growth trajectory of the organization. This role offers opportunities for professional development, mentorship, and advancement within the sales team.

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Account Development Representative

Job Location (Short): Dubai, United Arab Emirates

Workplace Type: Hybrid

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.