Legal jobs in South Africa

Overview:

• The HRBP Officer handles team member grievances and conducts in-house investigations to ensure due process and security of tenure. Advises leaders on policy compliance and addresses labor-related HR issues through corrective and preventive measures. Conducts administrative hearings, investigations, and represents TIP in initial conciliation meetings and labor disputes.
• Conducts career counseling sessions to broaden team members' career development perspectives.
• Engages with managers to implement HR policies related to performance management, employee engagement, diversity, recognition, and talent management. Supports program events ensuring policy adherence.
• Assists leaders in implementing engagement action plans and presents results of Pulsecheck and similar initiatives.
• Prepares management reports (e.g., attrition) to support decision-making.
• Coordinates with HR teams on issues requiring immediate attention, asks critical questions, and develops sound resolutions for complex problems.
• Conducts HRBP learning sessions for new leaders and team members, documents minutes, and supports action plans. Represents HRBP in committees and site-wide initiatives on change management, policy communication, and implementation.
• May be assigned as a junior project prime, working closely with project leaders, recommending policy updates, and providing technical HR solutions.
• Supports program management, ensuring alignment with organizational and global directions.

Required Skills and Qualities (Technical):

• Bachelor’s Degree in Psychology, Human Resources, or related field.
• 2-3 years HR or Operations experience in a supervisory role, preferably in call centers, customer service, or manufacturing industries.
• Knowledge of at least two HR processes such as talent acquisition, performance management, employee relations, etc.
• Skills in project management, presentation, facilitation, change management, and legal compliance awareness.
• Familiarity with the Philippine Labor Code and proficiency in MS Office applications.

Additional Skills and Qualities:

• Time management, excellent communication skills, fluency in English.
• Customer orientation, supervisory skills, adaptability, problem-solving, strategic influencing, and a passion for growth and innovation.

TELUS Values:

• Customer and community focus
• Embrace change and innovate
• Teamwork and growth together

We are committed to diversity and equitable access to employment opportunities.