Zmo 19748 - F&B Manager (Kzn)

HotelJobs; South Africa; On-site; ZAR 520,000 - 700,000; Full time

Benefits offered by this job

Accommodation for single occupancy

Provident Fund after probation

Medical Aid contribution after Prob

Job summary

HotelJobs is seeking a detail-oriented Food and Beverage Manager to lead the F&B operation at a 4-Star resort in Drakensburg, KZN. You will own the department across kitchens, restaurants, bars, in-chalet dining, conferencing, weddings and estate events, delivering exceptional service.

You will drive budgeted sales, optimize costs, and maximise revenue while building a strong F&B team and ensuring compliance with health and safety standards.

Qualifications

• Grade 12 (Matric) is required.
• A diploma and certificate qualification in Hospitality is an advantage.
• At least 5 years’ experience in a food and beverage department.
• At least 2 years of that in a managerial position.
• A proven track record of leading a team of at least 10 direct reports.

Responsibilities

• Manage the overall running of the resort’s F&B operations across kitchen, restaurant, bars, in-chalet dining, conferencing, weddings and estate events.
• Achieve budgeted sales and profit targets while controlling F&B costs.
• Maximise revenue and patronage, including conversions of in-house guests and estate owners.
• Implement and uphold company policies, procedures and service standards.
• Deliver exceptional service to guests, owners and timeshare tenants, handle complaints effectively.
• Lead, select, train and manage the F&B team, and schedule rosters for peak seasons and weekends.
• Maintain strict control over cash, billing, stock, quality and record keeping, report revenue/stock irregularities to GM.
• Ensure compliance with health, safety and liquor legislation and audits.
• Design and update menus, wine lists and promotions, monitor prices.
• Plan creative resort events, functions and seasonal promotions.
• Review departmental performance against GM objectives and stay current with industry trends.

Skills

English fluency

Leadership

F&B costing

Menu design

Budgeting

Stock control

Problem solving

Microsoft Office

Pilot software

Education

Grade 12 (Matric)

Diploma in Hospitality

Hospitality certificate

Tools

Microsoft Office

Pilot software

Job description

Employer Description

4-Star Resort in Drakensburg, KZN

Job Description

Our client is seeking a detail-oriented, highly organized Food and Beverage Manager to lead the food and beverage operation at a well-established resort in a remote location. The successful candidate will thrive in a fast-paced, dynamic hospitality environment and take full ownership of the department, from the kitchen and restaurant to bars, in-chalet dining, conferencing, weddings and estate events.

Key Responsibilities

• Manage the overall running of the resort’s food and beverage operations, including the kitchen, restaurant, bars, in-chalet dining, conferencing, weddings and estate events.
• Achieve budgeted sales and profit targets while keeping food and beverage cost of sales in line with budget.
• Maximise revenue and patronage, including the conversion of in-house guests and estate owners.
• Implement and uphold company policies, procedures and service standards.
• Deliver exceptional service to guests, owners and timeshare tenants, handle complaints effectively and exceed guest expectations.
• Lead; select, train and performance-manage the F&B team, and manage rosters to ensure the right coverage in peak seasons and on weekends.
• Maintain strict control over cash, billing, stock, quality and record keeping, and report any revenue or stock irregularities to the General Manager.
• Ensure compliance with health, safety and liquor legislation, as well as internal and external audit requirements.
• Design and update menus, wine lists and promotions, and monitor and update selling prices.
• Plan creative resort events, functions and seasonal promotions.
• Review departmental performance against the objectives set by the General Manager.
• Stay current with industry trends and recommend improvements to the department.
• Build strong working relationships with marketing, suppliers and colleagues, especially the Head Chef.

Qualifications

• Grade 12 (Matric) is required.
• A diploma and certificate qualification in Hospitality is an advantage.
• At least 5 years’ experience in a food and beverage department.
• At least 2 years of that in a managerial position.
• A proven track record of leading a team of at least 10 direct reports.

Skills

• Exceptional English fluency, with strong communication skills.
• Well-developed leadership and training skills, and the ability to build a strong team climate.
• Sound business acumen and financial understanding, including stock takes, F&B costing, menu design and pricing.
• Strong negotiation, administration and analytical skills, with attention to detail.
• Excellent problem-solving and decision-making abilities.
• The ability to perform consistently under pressure.
• A high level of computer literacy, especially Microsoft Office. Basic knowledge of Pilot software is an advantage.
• Knowledge of F&B legislation, including industrial relations.

Benefits

• Accommodation (Fully furnished bachelor apartment, only suitable for single occupancy)
• Provident Fund after 3 month probation period
• 50% contribution to Medical Aid after 3 month probation period