Wellness Advisor: Health & Supplements Sales

Clicks Group Limited; Bethlehem; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking a Wellness Assistant to deliver knowledgeable service on healthcare and supplements, advise customers, and promote a broad range of brands in-store. You will help maintain stock, hygiene, and merchandising standards while supporting sales targets in a permanent role.

The position requires basic health product knowledge, at least 1 year in a health/fitness retail setting, and strong communication across teams in a busy retail environment.

Qualifications

• Essential health, fitness and supplement product knowledge.
• Essential basic knowledge of retail store operations principles (stock management, merchandising, risk management).
• Minimum 1 year related experience in health/fitness retail is preferred.

Responsibilities

• Deliver exceptional customer service through in‑store visibility and proactive engagement.
• Consult with customers and provide suitable health, nutrition and supplement advice.
• Drive healthcare sales through cross-selling and upselling to meet targets.
• Maintain stock availability and manage stock rotation to prevent wastage and losses.
• Uphold high hygiene and cleanliness standards to create an appealing store environment.
• Assist in product merchandising following guidelines and procedures.
• Adhere to all store operating procedures and share knowledge with relief staff.

Skills

Health and supplements knowledge

Retail store operations

Education

Matric (50% pure/60% lit)

Life Science/Physics

Relating and Networking

Persuading and Influencing

Following Instructions and Procedures

Delivering Results and Meeting Customer Expectations

Presenting and Communicating Information

Achieving Personal Work Goals and Objectives

Coping with Pressures and Setbacks

Adapting and Responding to Change

Adhering to Principles and Values

Planning and Organising

Working with People

Job description

Clicks Group is seeking a Wellness Assistant to deliver knowledgeable service on healthcare and supplements, advise customers, and promote a broad range of brands in-store. You will help maintain stock, hygiene, and merchandising standards while supporting sales targets in a permanent role.

The position requires basic health product knowledge, at least 1 year in a health/fitness retail setting, and strong communication across teams in a busy retail environment.