Wellness Advisor: Health & Supplement Expert

Clicks Group Limited; Johannesburg; On-site; ZAR 134,000 - 179,000; Full time

Job summary

Clicks Group in Johannesburg is seeking a Wellness Assistant for Clicks Sunward Park Lifestyle to deliver exceptional customer service and provide knowledgeable advice on healthcare, nutrition and supplements.

You will drive sales through cross-selling, maintain stock integrity, and uphold store hygiene and merchandising standards. The role requires at least 1 year related experience, matric, and good communication skills.

Qualifications

• Basic knowledge of retail store operations principles (stock management, merchandising, risk management)
• Desirable: Basic health, fitness and supplements product knowledge
• Essential: Good communication and interaction skills

Responsibilities

• Deliver exceptional customer service through in-store visibility and health product knowledge.
• Consult customers and provide suitable advice on healthcare and supplements.
• Drive healthcare sales by cross-selling and upselling across a broad range of brands.
• Maintain stock availability through stock management and proper rotation.
• Minimise wastage by adhering to stock rotation principles.
• Prevent stock losses by following risk management policies.
• Maintain high standards of hygiene and a welcoming store environment.
• Implement product merchandising according to guidelines.
• Share product knowledge with relief staff to ensure service continuity.

Skills

Good communication

Interaction skills

Customer service orientation

Basic computer literacy

Relating and networking

Persuading and influencing

Delivering results

Following instructions

Presenting information

Achieving personal goals

Education

Matric (50% English, 50% Maths/60% Maths Lit and pass in Physical/Life Science)

Job description

Clicks Group in Johannesburg is seeking a Wellness Assistant for Clicks Sunward Park Lifestyle to deliver exceptional customer service and provide knowledgeable advice on healthcare, nutrition and supplements.

You will drive sales through cross-selling, maintain stock integrity, and uphold store hygiene and merchandising standards. The role requires at least 1 year related experience, matric, and good communication skills.