Wellness Advisor: Health & Supplements Expert

Clicks Group Limited; Noord-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group in South Africa seeks a retail assistant in the healthcare aisle to provide knowledgeable service and promote a wide range of brands.

You will consult with customers on healthcare, nutrition and supplement products, drive sales through cross-selling, and ensure stock availability, hygiene and compliance with procedures. This role requires strong communication, basic computer skills, and a minimum of 1 year retail experience.

Qualifications

• Essential Matric with Maths 50%/Maths Lit 60%, English 50% and Life Science or Physics.
• At least 1 year related retail experience with sales and customer service.
• Experience selling sports nutrition and vitamin products is preferred.

Responsibilities

• Deliver exceptional customer service in-store through knowledge and proactive assistance.
• Consult with customers and advise on healthcare, nutrition and supplements.
• Drive healthcare sales via cross-selling and upselling across a broad brand range.
• Maintain stock availability, rotate stock and prevent losses per stock procedures.
• Keep high standards of hygiene and store cleanliness.
• Follow merchandising guidelines and standard operating procedures; share knowledge with relief staff.

Skills

Communication skills

Customer service

Computer literacy

Networking

Persuasion

Result orientation

Compliance

Presentation

Goal oriented

Education

Matric with Maths 50%/Maths Lit 60%, English 50% and Life Science or Physics

Job description

Clicks Group in South Africa seeks a retail assistant in the healthcare aisle to provide knowledgeable service and promote a wide range of brands.

You will consult with customers on healthcare, nutrition and supplement products, drive sales through cross-selling, and ensure stock availability, hygiene and compliance with procedures. This role requires strong communication, basic computer skills, and a minimum of 1 year retail experience.