Wellness Advisor - Nutrition & Supplement Expert

Clicks Group Limited; Mossel Bay; On-site; ZAR 120,000 - 150,000; Full time

Job summary

Clicks Group Limited is seeking a Wellness Assistant at Bayside Centre Mossel Bay to offer knowledgeable service on healthcare, nutrition and supplements and drive sales through cross-selling in a fast-paced retail setting.

The role requires basic product knowledge, 1+ year experience in health-related sales, strong communication, and merchandising skills, with a focus on maintaining stock, hygiene and store standards.

Qualifications

• Essential: Basic health, fitness and supplements product knowledge.
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management)

Responsibilities

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To assist inproduct merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Skills

Basic health knowledge

Good communication

Customer service orientation

Selling skills

Merchandising skills

Education

Matric (Maths 50% / Lit 50%)

Pass in Life Science/Physics

Job description

Clicks Group Limited is seeking a Wellness Assistant at Bayside Centre Mossel Bay to offer knowledgeable service on healthcare, nutrition and supplements and drive sales through cross-selling in a fast-paced retail setting.

The role requires basic product knowledge, 1+ year experience in health-related sales, strong communication, and merchandising skills, with a focus on maintaining stock, hygiene and store standards.