Wellness & Nutrition Advisor

Clicks Group Limited; South Africa; Presencial; ZAR 167 000 - 234 000; Tempo integral

Resumo da oferta

Clicks Group in South Africa is seeking a customer-focused healthcare assistant to deliver exceptional service in-store, provide knowledgeable guidance on healthcare and supplements, and promote a broad range of brands to maximise sales.

You will drive stock availability, follow merchandising and stock management procedures, maintain high hygiene standards, and share product knowledge with relief staff to sustain service continuity.

Qualificações

• At least 1 year related experience.
• Experience working with sports nutrition and vitamin related products.
• Selling skills; customer related training.

Responsabilidades

• Deliver exceptional customer service through in-store visibility and proactivity to customer needs.
• Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• Drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• Drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• Prevent wastage in own area by adhering to stock rotation principles.
• Prevent stock losses by following all risk management policies and principles.
• Ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• Implement product merchandising by following the merchandising guidelines and procedures.
• Adhere to all store standard operating procedures.
• Ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Conhecimentos

Good communication

Customer service orientation

Basic computer literacy

Relating and networking

Persuading and influencing

Delivering results

Following instructions

Presenting information

Achieving personal work goals

Formação académica

Matric with English and Maths

Descrição da oferta de emprego

Clicks Group in South Africa is seeking a customer-focused healthcare assistant to deliver exceptional service in-store, provide knowledgeable guidance on healthcare and supplements, and promote a broad range of brands to maximise sales.

You will drive stock availability, follow merchandising and stock management procedures, maintain high hygiene standards, and share product knowledge with relief staff to sustain service continuity.