Volunteer Coordinator & Engagement Lead

Placements24; Gauteng; On-site; ZAR 300,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Health coverage

Professional development

Supportive team

Job summary

Placements24 is seeking an experienced Volunteer Coordinator & Engagement Lead in Gauteng to recruit, train, manage and retain volunteers for community programs in Tembisa. The role focuses on building a strong volunteer community and delivering impactful engagement strategies aligned with the organization's mission.

You will oversee the full lifecycle of volunteers, develop training programs, organize appreciation events, and report on engagement metrics to improve outreach and retention.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Social Sciences, or a related field.
• Excellent interpersonal and communication skills.
• Strong leadership and organizational abilities.
• Experience in volunteer management is a plus.
• Based in or willing to commute to Gauteng/Tembisa.

Responsibilities

• Develop and implement recruitment strategies for volunteers across channels.
• Oversee the volunteer lifecycle: screening, onboarding, training, ongoing support.
• Design and deliver engaging volunteer training programs.
• Manage volunteer schedules and assignments for all activities in Tembisa.
• Foster a positive, supportive environment and recognize contributions.
• Organize volunteer appreciation events to promote retention and morale.
• Maintain accurate volunteer records and databases.
• Collaborate with program staff to identify volunteer needs and roles.
• Serve as primary contact for volunteers, providing guidance and support.
• Monitor engagement metrics and report program impact.
• Represent the organization at community events to promote opportunities.

Skills

Interpersonal skills

Communication skills

Leadership

Education

Bachelor's degree in HR/psych/social sciences

Job description

About the Role

Our client, a dynamic non-profit organization committed to empowering the underserved youth in Tembisa, Gauteng , is actively seeking an experienced and enthusiastic Volunteer Coordinator & Engagement Lead . This critical position is responsible for the recruitment, training, management, and retention of volunteers who are essential to the successful operation of our client's programs. The ideal candidate will be a natural connector, adept at fostering a positive and productive volunteer experience, and skilled in developing engagement strategies that align with the organization's mission. You will play a key role in ensuring our client can effectively serve the Tembisa community by mobilizing a dedicated team of volunteers. This role offers a unique opportunity to directly impact lives and contribute to sustainable community development within Gauteng .

Key Responsibilities

• Develop and implement strategies for volunteer recruitment across various channels to attract diverse and skilled individuals.
• Oversee the entire volunteer lifecycle, including screening, onboarding, training, and ongoing support.
• Design and deliver engaging volunteer training programs tailored to specific program needs.
• Manage volunteer schedules and assignments, ensuring adequate coverage for all activities in Tembisa .
• Foster a positive and supportive environment for volunteers, recognizing their contributions and addressing concerns promptly.
• Organize volunteer appreciation events and initiatives to promote retention and morale.
• Maintain accurate volunteer records and databases, ensuring compliance with organizational policies.
• Collaborate with program staff to identify volunteer needs and match volunteers with suitable roles.
• Serve as a primary point of contact for volunteers, providing guidance and support.
• Monitor and report on volunteer engagement metrics and program impact, recommending improvements to outreach and retention strategies.
• Represent the organization at community events to promote volunteer opportunities in Tembisa .

Requirements

• Bachelor's degree in Human Resources, Psychology, Social Sciences, or a related field.
• At least 3 years of experience in volunteer management, HR, or program coordination, ideally within the non-profit sector in Gauteng .
• Demonstrated success in recruiting, training, and retaining volunteers.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Proficiency in Microsoft Office Suite and volunteer management software.
• Ability to motivate and inspire others, fostering a team spirit.
• Patience, empathy, and a genuine commitment to the organization's mission.
• Must be based in or willing to commute to Tembisa daily.
• A passion for community service and making a difference.

Benefits

• Our client offers a competitive annual salary, extensive health coverage, opportunities for professional development, and a supportive team environment.
• This role is ideal for an individual passionate about volunteerism and community impact, offering a chance to grow within a respected organization.
• Based in Tembisa, Gauteng , this is a fantastic opportunity to make a real difference in the local community.
• Join a dedicated team and help us build a stronger future for Tembisa .