Virtual Catering Coordinator

Placements24; South Africa; À distance; ZAR 300 000 - 420 000; Plein temps

Avantages offerts par ce poste

Fully remote

Competitive salary

Professional development

Growth opportunities

Collaborative team

Résumé du poste

Placements24 in South Africa is seeking a highly organized Virtual Catering Coordinator to manage catering operations remotely, acting as the main contact for inquiries and orders.

You will coordinate menus, delivery schedules, and on-site requirements, while maintaining client records and ensuring timely communication and problem resolution with drivers and events teams.

Qualifications

• Must have previous catering, hospitality or customer service experience.
• Excellent organizational and communication skills.
• Proficient with online order systems and standard office software.
• Able to work independently in a remote setting.

Responsabilités

• Manage incoming catering inquiries and process orders accurately and efficiently using company systems.
• Coordinate menu selections and customizations with clients, ensuring dietary needs and preferences are met.
• Schedule and confirm delivery and setup times with clients and logistics team.
• Prepare detailed event orders and briefing documents for delivery drivers and on-site staff.
• Maintain accurate client records and ensure timely communication regarding order status.
• Troubleshoot and resolve issues during ordering or delivery in a timely and professional manner.

Connaissances

Organizational skills

Attention to detail

Written & verbal communication

Remote collaboration

Outils

Order management systems

Office software

Description du poste

About the Role

Our client is seeking a highly organized and detail-oriented Virtual Catering Coordinator to manage and facilitate catering operations from a remote location. This role is crucial for ensuring the smooth execution of client orders and event logistics, acting as the primary point of contact for inquiries and order placements. You will be instrumental in coordinating menus, delivery schedules, and on-site requirements, all managed through effective virtual communication. This position offers a fantastic opportunity for an individual passionate about the food and beverage industry to contribute significantly to client satisfaction while enjoying the flexibility of a remote work environment in Tembisa .

Key Responsibilities

• Manage incoming catering inquiries and process orders accurately and efficiently using company systems.
• Coordinate menu selections and customizations with clients, ensuring all dietary needs and preferences are met.
• Schedule and confirm delivery and setup times with clients and the logistics team.
• Prepare detailed event orders and briefing documents for delivery drivers and on-site staff.
• Maintain accurate client records and ensure timely communication regarding order status and any potential changes.
• Troubleshoot and resolve any issues that arise during the ordering or delivery process in a timely and professional manner.

Requirements

• Previous experience in a catering , hospitality, or customer service role is essential.
• Excellent organizational skills and meticulous attention to detail.
• Strong written and verbal communication skills for effective virtual interaction with clients and team members.
• Proficiency in using online order management systems and standard office software.
• Ability to work independently and manage time effectively in a remote setting.
• A positive attitude and a commitment to providing outstanding customer service.

Benefits

• Competitive annual salary.
• Fully remote working position, providing flexibility and work-life balance.
• Opportunities for professional development and skill enhancement.
• Contribution to a dynamic and growing catering business.
• Supportive team environment focused on collaboration and client success.