Universal Banker: Foundations & Client Service

Standard Bank Group; Mpumalanga; Sur place; ZAR 67 000 - 100 000; Plein temps

Résumé du poste

Standard Bank Group offers a hands-on program in Personal & Private Banking where you shadow Universal Bankers to gain practical insight into client needs and account servicing. You will observe how client needs are identified and addressed, while building knowledge of compliance, product offerings, and customer experience standards.

Prepare for future independent client engagement by gaining skills and accreditations required, under supervision.

Qualifications

• Secondary/High school/A levels/Matric.
• NQF5 FAIS qualification and experience.
• 1–2 years in banking; supervision if FAIS experience is lacking.

Responsabilités

• Shadow Universal Bankers to gain practical insight into client needs and account servicing.
• Observe compliance requirements and customer experience standards.
• Prepare for future independent client engagement through supervised learning.

Connaissances

Branch banking

Contact centre

Bank processes

Policies & products

Formation

Secondary/High school

NQF5 FAIS qualification & experience

Description du poste

Standard Bank Group offers a hands-on program in Personal & Private Banking where you shadow Universal Bankers to gain practical insight into client needs and account servicing. You will observe how client needs are identified and addressed, while building knowledge of compliance, product offerings, and customer experience standards.

Prepare for future independent client engagement by gaining skills and accreditations required, under supervision.