Transport Operations Coordinator

Placements24; LegKraal Gate; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Fully remote position

Health insurance

Professional development

Collaborative virtual team

Job summary

Placements24 is seeking a proactive Transport Operations Coordinator to manage remote transportation services, schedule drivers, and optimize routes. You will be the central contact for drivers and clients, resolving issues and ensuring on-time deliveries in a dynamic remote setting.

The role requires experience in transport operations or dispatch, familiarity with TMS and GPS tracking, and strong communication and multitasking abilities.

Qualifications

• Experience in transport operations or dispatch roles.
• Familiarity with transportation management systems (TMS) and GPS tracking technologies.
• Excellent communication, problem-solving, and multitasking skills.
• Ability to work independently in a remote environment.
• Strong understanding of logistics and supply chain principles.

Responsibilities

• Coordinate and schedule daily transportation operations, including driver assignments and route planning.
• Monitor vehicle movements and shipment progress in real-time using dispatch software and tracking systems.
• Serve as the primary contact for drivers, providing support and addressing operational challenges.
• Communicate with clients regarding shipment status, ETA, and potential delays.
• Ensure compliance with transportation regulations, safety standards, and company policies.
• Troubleshoot and resolve operational issues to minimize disruptions and ensure customer satisfaction.

Skills

Transport operations

Dispatch coordination

GPS tracking

Communication

Logistics principles

Remote work

Tools

TMS

GPS tracking software

Job description

About the Role

Our client is looking for a proactive and adaptable Transport Operations Coordinator to join their growing team, with the flexibility to work remotely. This role is key to managing the operational aspects of their transportation services, ensuring efficient scheduling, dispatch, and tracking of vehicles. You will be the central point of contact for drivers and clients, resolving issues and optimizing routes to meet delivery demands. The ideal candidate has excellent communication skills, a strong grasp of transport logistics , and thrives in a remote, fast-paced operational setting, contributing significantly to the company's service delivery.

Key Responsibilities

• Coordinate and schedule daily transportation operations, including driver assignments and route planning.
• Monitor vehicle movements and shipment progress in real-time using dispatch software and tracking systems.
• Serve as the primary point of contact for drivers, providing support and addressing operational challenges.
• Communicate effectively with clients regarding shipment status, estimated arrival times, and any potential delays.
• Ensure compliance with all relevant transportation regulations, safety standards, and company policies.
• Troubleshoot and resolve operational issues to minimize disruptions and ensure customer satisfaction.

Requirements

• Previous experience in a transport operations or dispatch role.
• Familiarity with transportation management systems (TMS) and GPS tracking technologies.
• Excellent communication, problem-solving, and multitasking skills.
• Ability to work independently and manage priorities effectively in a remote environment.
• Strong understanding of logistics and supply chain principles.
• A dedicated home office setup with reliable internet connectivity is essential.

Benefits

• Competitive annual salary and performance bonuses.
• Fully remote position offering excellent work-life balance.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• A collaborative and supportive virtual team culture.