Remote Dispatch Coordinator

Placements24; Durban; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote work flexibility

Access to advanced dispatch technology

Professional development opportunities

Job summary

Placements24 is seeking a proactive Remote Dispatch Coordinator to manage and optimize transportation operations from a remote location. You will coordinate drivers, schedule deliveries, and ensure a seamless flow of goods to meet customer demands.

The role requires strong communication, organization, and problem-solving skills, with experience using TMS and mapping software, and the ability to work independently in a remote setting.

Qualifications

• Proven experience in logistics coordination, dispatch, or related field.
• Proficiency with transportation management systems (TMS) and mapping software.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently in a remote setting and manage multiple priorities simultaneously.
• Strong understanding of transportation logistics and fleet operations.
• Reliable high-speed internet connection and a dedicated home office space.

Responsibilities

• Coordinate and schedule delivery routes and driver assignments using logistics software.
• Monitor the real-time location and progress of drivers and vehicles.
• Act as the primary point of contact for drivers, providing support and addressing issues proactively.
• Optimize delivery schedules to ensure efficiency, minimize transit times, and meet delivery windows.
• Communicate effectively with internal teams and external partners regarding dispatch status and potential delays.
• Maintain accurate records of dispatches, driver performance, and operational metrics.

Skills

Logistics coordination

Dispatch

TMS proficiency

Mapping software

Communication

Organizational skills

Problem-solving

Remote work independence

Fleet operations

Tools

TMS

Mapping software

Job description

About the Role

Our client is looking for a proactive and organized Remote Dispatch Coordinator to manage and optimize our transportation operations from a remote location. This pivotal role involves coordinating drivers, scheduling deliveries, and ensuring the seamless flow of goods to meet customer demands. You will be the central point of contact, utilizing communication and logistics software to track vehicles, manage schedules, and resolve any logistical challenges that arise. The ideal candidate thrives in a dynamic, remote work environment, possesses exceptional communication skills, and has a proven ability to manage complex logistical workflows efficiently.

Key Responsibilities

• Coordinate and schedule delivery routes and driver assignments using logistics software.
• Monitor the real-time location and progress of drivers and vehicles.
• Act as the primary point of contact for drivers, providing support and addressing issues proactively.
• Optimize delivery schedules to ensure efficiency, minimize transit times, and meet delivery windows.
• Communicate effectively with internal teams and external partners regarding dispatch status and potential delays.
• Maintain accurate records of dispatches, driver performance, and operational metrics.

Requirements

• Proven experience in logistics coordination, dispatch, or a related field.
• Proficiency with transportation management systems (TMS) and mapping software.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently in a remote setting and manage multiple priorities simultaneously.
• Strong understanding of transportation logistics and fleet operations.
• Reliable high-speed internet connection and a dedicated home office space.

Benefits

• Competitive salary commensurate with experience.
• Flexible remote work arrangement, allowing work from anywhere.
• Opportunity to be part of a growing and innovative logistics company.
• Access to advanced dispatch and tracking technology.
• Continuous professional development opportunities in logistics management.