Remote Dispatch & Logistics Coordinator

Placements24; Bloemfontein; Hybrid; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Full remote work

Professional development

Tools & software access

Supportive virtual team

Job summary

Placements24 is seeking a highly organized Remote Dispatch & Logistics Coordinator to manage transportation operations from anywhere. You will schedule, route, and track a fleet of delivery vehicles, ensuring on-time performance and customer satisfaction in a fully remote setup.

The role requires experience in dispatch or logistics coordination, proficiency with GPS tracking and dispatch software, strong communication, and the ability to analyze data to optimize routes and efficiency.

Qualifications

• Proven experience in dispatch, logistics coordination, or transportation management.
• Proficiency with dispatch software, GPS tracking systems, and office productivity tools.
• Excellent communication, negotiation, and interpersonal skills for remote collaboration.
• Strong analytical and problem-solving abilities to address logistical challenges.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• A dedicated home office setup with reliable internet connectivity.

Responsibilities

• Coordinate and schedule daily deliveries for a fleet of drivers across regions.
• Monitor driver progress and vehicle status in real time and adjust routes as needed.
• Communicate with drivers, customers, and internal teams to ensure timely delivery.
• Manage delivery exceptions, rerouting, and problem-solving to minimize delays.
• Analyze delivery data to identify trends and improve fleet efficiency.
• Maintain records of dispatches, deliveries, and driver performance metrics.

Skills

Dispatch coordination

Logistics management

Remote collaboration

Analytical thinking

Multitasking

Tools

Dispatch software

GPS tracking systems

Office productivity tools

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Dispatch & Logistics Coordinator to manage their transportation operations from anywhere. This pivotal role involves overseeing the scheduling, routing, and tracking of a fleet of delivery vehicles, ensuring optimal efficiency and customer satisfaction without the need for physical presence at a depot. You will leverage technology and communication tools to coordinate drivers, manage deliveries, and troubleshoot any issues that arise in real-time. This is a unique opportunity for an experienced logistics professional who excels in remote work environments and possesses strong communication and problem-solving skills to manage complex logistical challenges.

Key Responsibilities

• Coordinate and schedule daily deliveries for a fleet of drivers across various regions using advanced dispatch software.
• Monitor driver progress and vehicle status in real-time, providing support and making adjustments to routes as needed.
• Communicate effectively with drivers, customers, and internal teams to ensure smooth operation and timely delivery of goods.
• Manage delivery exceptions, rerouting, and problem-solving to minimize delays and ensure customer satisfaction.
• Analyze delivery data to identify trends, optimize routes, and improve overall fleet efficiency.
• Maintain accurate records of dispatches, deliveries, and driver performance metrics.

Requirements

• Proven experience in dispatch , logistics coordination, or transportation management.
• Proficiency with dispatch software, GPS tracking systems, and general office productivity tools.
• Excellent communication, negotiation, and interpersonal skills, essential for remote collaboration.
• Strong analytical and problem-solving abilities to address logistical challenges proactively.
• Ability to multitask and manage priorities effectively in a fast-paced, remote environment.
• A dedicated home office setup with reliable internet connectivity.

Benefits

• Competitive monthly salary commensurate with experience.
• Full remote work arrangement, offering flexibility and work-life balance.
• Opportunities for professional development in logistics technology and management.
• Access to company-provided software and communication tools.
• A supportive virtual team culture that values communication and efficiency.