Remote Dispatcher - Transport

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Remote work

Overtime pay

Professional development

Job summary

Placements24 is seeking a highly organized Remote Dispatcher to manage our transport operations from a home office. You will assign routes, monitor progress, and optimize dispatch efficiency for timely deliveries across regions.

Ideal candidates will have proven dispatch experience, strong communication, and the ability to multitask in a fast-paced setting. This fully remote role offers flexible work arrangements and opportunities in logistics operations.

Qualifications

• Proven experience as a dispatcher or in a logistics coordination role.
• Proficiency with dispatch software and GPS tracking systems.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to remain calm and make quick decisions under pressure.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate and schedule daily routes for a fleet of drivers, ensuring efficient dispatch.
• Monitor driver locations and delivery progress in real-time using tracking software.
• Communicate effectively with drivers, providing them with necessary information and support.
• Respond to and resolve any issues or delays that may arise during transit.
• Maintain accurate records of all dispatched shipments, driver activities, and delivery confirmations.
• Liaise with clients and internal departments to manage expectations and provide updates.

Skills

Dispatch experience

GPS tracking

Communication skills

Multitasking

Problem-solving

Detail-oriented

Tools

Dispatch software

GPS tracking systems

Job description

About the Role

Our client is looking for a highly organized and proactive Remote Dispatcher to manage their transport operations. This fully remote position allows you to coordinate and manage all outgoing and incoming shipments from your home office. You will be responsible for assigning routes to drivers, monitoring their progress, and ensuring timely deliveries while optimizing efficiency and cost-effectiveness. The ideal candidate possesses excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks simultaneously in a fast-paced environment, contributing to the seamless execution of logistics across various regions.

Key Responsibilities

• Coordinate and schedule daily routes for a fleet of drivers, ensuring efficient dispatch.


• Monitor driver locations and delivery progress in real-time using tracking software.


• Communicate effectively with drivers, providing them with necessary information and support.


• Respond to and resolve any issues or delays that may arise during transit.


• Maintain accurate records of all dispatched shipments, driver activities, and delivery confirmations.


• Liaise with clients and internal departments to manage expectations and provide updates.

Requirements

• Proven experience as a dispatcher or in a similar logistics coordination role.


• Proficiency with dispatch software and GPS tracking systems.


• Excellent communication, multitasking, and problem-solving skills.


• Ability to remain calm and make quick decisions under pressure.


• Strong organizational skills and attention to detail.


• Must have a reliable internet connection and a dedicated workspace for remote work.

Benefits

• Competitive monthly salary and potential for overtime pay.


• Fully remote position offering work-from-home flexibility.


• Comprehensive health, dental, and vision insurance.


• Opportunities for professional development in the logistics field.


• A dynamic and supportive remote team environment.