Assistant sales Manager

Badger Holdings (Pty) Ltd; Springs; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Badger Holdings (Pty) Ltd is seeking a responsible Assistant Manager to organize and run our Sales teams, ensuring efficiency and high customer satisfaction. You will monitor daily activities, coach the team, set targets and KPIs, and provide stable leadership across the department.

The role includes recruiting and interviewing new hires, resolving customer complaints, and reporting on performance. A strong focus on company values and culture is essential.

Qualifications

• Experience leading a sales team
• Ability to set and track KPIs
• Experience in coaching and training staff

Responsibilities

• Keep track of daily activities and performance of the sales team
• Motivate, coach and lead the team to achieve targets and KPI’s
• Ensure team has resources to perform daily duties
• Evaluate performance and conduct follow-ups on individual PRPs
• Set sales targets and KPIs for individuals
• Recruit and interview new hires
• Respond to and resolve customer complaints and comments

Skills

Leadership

Coaching

Performance tracking

Customer service

Job description

We are looking for a responsible Assistant Manager to help organize and run our Sales teams. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.

Main Job Tasks And Key Responsibilities

• Keeping track of the daily activities and performance of the sales team
• Motivating, coaching and leading the sales team to achieve sales targets and other KPI’S
• Ensure sales team have the necessary resources to perform their daily duties
• Evaluate performance of individuals in the team and create/follow up on PRP for individuals in the team.
• Setting sales targets and key performance indicators of the individuals in the team.
• Take disciplinary actions for his/her team members where necessary
• Monitoring, maintaining and reporting on all specified KPI’s for individuals within the team and corrective action for any potential individuals who are not on track or behind their required benchmarks and targets
• Compile weekly reports on the team’s performance and corrective action if needed
• Set schedule for overtime for the team(public holidays , lunch breaks and Saturdays)
• Understand and drive company values, vision and culture in his/her team or business overall.
• Lead employees and providing additional training and coaching as needed to ensure everyone is performing their job properly
• Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
• Assisting the manager with day-to-day responsibilities, overseeing staff, and providing stable leadership to the department
• Recruiting and interviewing new hires
• Respond to and resolve customer complaints and comments as needed