Trainee Branch Manager

Pepkor Lifestyle; eMalahleni; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle is seeking an experienced Trainee Branch Manager to lead store operations, drive sales, assure customer satisfaction, and bolster profitability. The role emphasizes staff leadership, process execution, and a positive work environment in a fast-paced retail setting.

The ideal candidate will implement strategies, manage resources, and foster a customer-centric culture while maintaining store presentation and compliance with safety standards.

Qualifications

• Matric certificate required; Diploma advantageous.
• Retail Management/Business Diploma is advantageous.
• Experience in a retail branch management environment preferred.

Responsibilities

• Oversee sales management and profitability.
• Manage administration and financials.
• Control stock and inventory.
• Maintain store presentation and merchandising.
• Ensure safety and security.
• Foster customer centricity.
• Lead and develop staff.
• Coordinate service department.
• Promote teamwork and self-management.

Skills

Communication

People management

Planning

Decision making

Customer focus

Integrity

Education

Matric certificate

Retail Management/Business Diploma advantageous

Job description

Introduction: We are looking for an experienced Trainee Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description: Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key Duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Qualification

Minimum requirements:

• Matric certificate
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience