Therapeutic Support Worker - Remote

Placements24; Mbombela (Nelspruit); Hybride; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Remote work allowance

Training & development

Regular supervision

Work-from-home flexibility

Résumé du poste

Placements24 is seeking a compassionate Therapeutic Support Worker to provide emotional and practical assistance to clients in a fully remote role across Mpumalanga.

You will engage with clients via digital channels, offering guidance, encouragement, and connection to improve daily living and well-being.

Qualifications

• Experience in a support role with vulnerable individuals is advantageous.
• Excellent communication and active listening skills are essential.
• Ability to work independently and manage time in a remote setting.

Responsabilités

• Provide emotional support to clients via phone and video calls.
• Assist clients with daily living tasks and personal care remotely.
• Monitor client wellbeing and report concerns to supervisors.
• Facilitate engagement in therapeutic activities and coping strategies.
• Maintain confidential client records using designated software.
• Collaborate with the support team to ensure coordinated care.
• Offer practical advice for day-to-day challenges.

Connaissances

Empathy

Active listening

Communication

Remote work

Formation

Healthcare or social work qualification

Description du poste

About the Role

Our client is seeking a compassionate and dedicated Therapeutic Support Worker to provide vital assistance to clients in a fully remote setting. This role focuses on offering emotional and practical support, helping individuals manage their conditions and improve their daily lives. You will engage with clients through various digital platforms, offering guidance, encouragement, and connection. This is an ideal opportunity for a caring individual to contribute significantly to client well-being while enjoying the flexibility and autonomy of working from home, serving individuals across Nelspruit and the wider Mpumalanga region.

Key Responsibilities

• Provide consistent and empathetic emotional support to clients via phone and video calls.
• Assist clients with daily living tasks and personal care routines, as guided remotely.
• Monitor client well-being and report any concerns to the supervisory team promptly.
• Facilitate engagement in therapeutic activities and promote positive coping strategies.
• Maintain accurate and confidential client records using designated software.
• Collaborate with the wider support team to ensure coordinated and effective care delivery.
• Offer practical advice and support on managing day‑to‑day challenges.

Requirements

• A relevant qualification in healthcare, social work, or a related field is advantageous.
• Previous experience in a support role, preferably with vulnerable individuals.
• Exceptional communication and active listening skills.
• High level of empathy, patience, and resilience.
• Proficiency in using digital communication tools and maintaining virtual client interactions.
• Ability to work independently and manage time effectively in a remote environment.

Benefits

• Competitive salary and remote work allowance.
• Fully remote position offering significant work-life balance.
• Comprehensive training and ongoing professional development.
• Supportive team environment and regular supervision.
• Opportunity to make a direct positive impact on clients' lives from a distance.