Remote Social Worker (Mental Health Support)

Placements24; Durban; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Remote work

Health benefits

Professional development

Career advancement

Job summary

Placements24 is seeking a dedicated Remote Social Worker (Mental Health) to join a fully remote team. The role delivers psychosocial support, counselling, and case management across nationwide locations via digital platforms from a home office.

The ideal candidate holds an MSW, is SACSSP-registered, and has 3–5 years of mental health experience, including telehealth. Strong digital communication skills and professional boundaries in a remote setting are essential.

Qualifications

• Master's degree in Social Work (MSW) from an accredited institution.
• Current and valid SACSSP registration as a Social Worker.
• 3–5 years of clinical mental health experience.
• Experience delivering therapy via telehealth or remote platforms.
• Strong verbal and written communication suited for digital channels.

Responsibilities

• Conduct psychosocial assessments and develop treatment plans.
• Provide individual and group counselling via video conferencing.
• Offer crisis intervention and support for acute distress.
• Manage caseloads with timely follow-up and referrals.
• Collaborate with psychiatrists, psychologists, and other providers remotely.
• Maintain confidential, accurate client records per ethical standards.

Skills

Empathetic communication

Telehealth

Crisis management

Time management

Independent work

Education

MSW degree

SACSSP registration

Tools

Zoom

Microsoft Teams

EHR systems

Job description

About the Role

Our client is seeking a dedicated and empathetic Remote Social Worker specializing in Mental Health Support to join our fully remote team. This crucial role will provide comprehensive psychosocial support, counselling, and case management services to individuals navigating mental health challenges across various geographic locations. You will leverage digital platforms to deliver high-quality care, ensuring accessibility and continuity for our clients. This is a unique opportunity to contribute to mental well-being from the comfort of your home office, offering flexibility while making a significant impact. The ideal candidate will possess a strong clinical background, excellent digital communication skills, and a commitment to client-centred care in a virtual setting. We are building a robust network of remote professionals to serve a growing need.

Key Responsibilities

• Conduct comprehensive psychosocial assessments and develop tailored treatment plans for clients with mental health conditions.
• Provide individual and group counselling sessions via secure video conferencing and other digital modalities.
• Offer crisis intervention and support to clients experiencing acute mental health distress.
• Manage caseloads effectively, ensuring timely follow-up and appropriate resource linkage.
• Collaborate with interdisciplinary teams, including psychiatrists, psychologists, and other healthcare providers, remotely.
• Maintain accurate, confidential, and timely client records in compliance with ethical standards and regulatory requirements.
• Stay abreast of the latest research, therapeutic techniques, and best practices in mental health and social work.
• Educate clients and their families on mental health conditions, coping strategies, and available resources.
• Participate in virtual team meetings, case consultations, and professional development activities.

Requirements

• Master's degree in Social Work (MSW) or equivalent qualification from an accredited institution.
• Current and valid professional registration as a Social Worker with the relevant South African council (e.g., SACSSP).
• Minimum of 3-5 years of clinical experience in mental health settings, with a strong understanding of various mental health disorders.
• Proven experience delivering therapeutic interventions via telehealth or remote platforms.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and empathetically through digital channels.
• Proficiency with virtual communication tools (e.g., Zoom, Microsoft Teams) and electronic health record (EHR) systems.
• Strong crisis management and de-escalation skills.
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote work environment.
• A stable, high-speed internet connection and a dedicated, private workspace are mandatory.

Benefits

This position offers the significant advantage of working entirely remotely, providing unparalleled flexibility and work-life balance. Our client provides a competitive salary package, comprehensive health benefits, and support for continuing professional development, including relevant online training. You will be part of a forward-thinking organisation committed to leveraging technology to improve mental healthcare access. Enjoy opportunities for advancement within our growing remote team and contribute to a mission that provides essential support to individuals nationwide. This role is ideal for a skilled professional seeking a impactful career without the need for a physical office presence.