Telesales Agent

Placements24; Benoni; Hybrid; ZAR 120,000 - 240,000; Full time

Benefits offered by this job

Uncapped commission

Medical insurance

Retirement fund

Training provided

Career advancement

Work from home

Paid time off

Job summary

Placements24 is hiring remote Telesales Agents to promote and sell a diverse range of financial products over the phone from a home office. The role targets customers in Benoni, Gauteng, and broader SA regions, with a focus on acquisition and service excellence.

The ideal candidate has proven telesales experience, strong communication skills, and comfort with CRM and telephony tools. A base salary plus uncapped commissions is offered, along with training and career progression opportunities.

Qualifications

• Proven experience in telesales or direct sales in financial services or related field.
• Excellent verbal communication and persuasive skills.
• Ability to explain complex information clearly.
• Motivation to achieve sales goals and earn commissions.
• Proficiency with CRM and telephony systems.

Responsibilities

• Contact potential customers by phone to introduce financial products and services.
• Generate leads and qualify prospects based on financial needs.
• Explain product features, benefits, and terms clearly.
• Assist customers through the application process and document handling.
• Achieve and exceed monthly sales targets for new customer acquisition.
• Maintain accurate CRM records of interactions and outcomes.
• Address inquiries professionally and efficiently.
• Adhere to regulatory and compliance requirements.

Skills

Telesales experience

Excellent communication

CRM proficiency

Remote work

Education

High school diploma

Tools

CRM software

Telephony systems

Job description

About the Role

Our client, a leading provider of financial services, is seeking dedicated and articulate Telesales Agents to join their remote sales team, serving the Benoni, Gauteng area. This fully remote position allows you to work from the comfort of your home office while connecting with potential clients. You will be responsible for promoting and selling our client's diverse range of financial products and services over the phone. This role requires excellent communication skills, a persuasive demeanor, and a commitment to providing outstanding customer service. You will play a crucial part in driving customer acquisition and achieving sales targets in a dynamic and supportive virtual environment. This is an excellent opportunity for individuals with a passion for sales and finance to build a rewarding career and contribute to the growth of a reputable organization.

Key Responsibilities

• Contact potential customers via telephone to introduce financial products and services.
• Generate leads and qualify prospects based on their financial needs and eligibility.
• Explain product features, benefits, and terms clearly and concisely.
• Guide customers through the application process and assist with necessary documentation.
• Achieve and exceed monthly sales targets for new customer acquisition.
• Maintain accurate records of customer interactions, sales activities, and outcomes in the CRM system.
• Address customer inquiries and concerns professionally and efficiently.
• Adhere to all regulatory and compliance requirements in the financial services industry.
• Collaborate with team members and supervisors to share best practices and improve sales performance.
• Continuously update knowledge of financial products, market trends, and sales techniques.

Requirements

• Proven experience in telesales or direct sales, preferably in financial services or a related field.
• Excellent verbal communication, active listening, and persuasive skills.
• Ability to articulate complex information in a clear and understandable manner.
• Strong motivation to achieve sales goals and earn commissions.
• Proficiency in using CRM software and telephony systems.
• Ability to work independently and manage time effectively in a remote setting.
• High school diploma or equivalent required; further education or certifications in finance are advantageous.
• Resilience and a positive attitude towards handling rejection.
• Commitment to ethical sales practices and customer satisfaction.
• Must reside within or be willing to cover the Benoni, Gauteng service area from a remote location.

Benefits

• This fully remote position offers a competitive base salary plus an attractive uncapped commission structure.
• Employees receive comprehensive medical insurance and retirement fund contributions.
• Our client provides extensive training on financial products, sales methodologies, and compliance.
• Opportunities for career advancement within the sales department are readily available.
• Enjoy the flexibility and convenience of working from home while being part of a supportive and professional team.
• Paid time off and access to ongoing professional development resources are provided.
• Join a company that values its employees and their contribution to client success in the Gauteng region.