Telephonic Warranty Solutions Specialist

King Price Insurance Company Ltd; Pretoria; On-site; ZAR 180,000 - 260,000; Full time

Job summary

King Price invites applications for sales warranty specialists to actively sell warranty policies telephonically. You will quote clients, conduct needs analyses and drive sales targets from a high-volume contact centre environment.

The role requires excellent communication, strong negotiation skills and the ability to overcome objections while upholding the company’s reputation and values. Matric/NQF4 is essential; RE5 and FAIS accreditation are advantageous; multilingual candidates are welcome.

Qualifications

• Matric / NQF4 equivalent required.
• RE5 and FAIS accreditation advantageous.
• Previous sales experience beneficial.
• Ability to work in a high-stress environment.
• Multilingual advantageous.

Responsibilities

• Quote clients based on information provided telephonically.
• Sell warranty policies to prospective clients.
• Conduct needs analyses to understand customer requirements.
• Meet key performance indicators and sales targets.
• Going the extra mile to obtain referral sales.
• Address and overcome client objections during the sales process.
• Provide detailed and timeous feedback to clients.

Skills

Excellent communication skills

Strong interpersonal skills

Present products telephonically

Negotiation and handling objections

Education

Matric / NQF4

RE5

FAIS accreditation

Job description

King Price invites applications for sales warranty specialists to actively sell warranty policies telephonically. You will quote clients, conduct needs analyses and drive sales targets from a high-volume contact centre environment.

The role requires excellent communication, strong negotiation skills and the ability to overcome objections while upholding the company’s reputation and values. Matric/NQF4 is essential; RE5 and FAIS accreditation are advantageous; multilingual candidates are welcome.