Telecoms Network Operations Specialist

Placements24; Klerksdorp; Hybrid; ZAR 420,000 - 780,000; Full time

Job summary

Placements24 is seeking a Telecoms Network Operations Specialist to monitor performance, troubleshoot incidents, and perform maintenance across a large network infrastructure. The role blends remote work with essential on-site duties in Klerksdorp, North West, ZA.

You will handle network monitoring, security updates, and collaboration with engineering teams to deploy upgrades and maintain SLA commitments. A relevant IT/telecom degree and 3–5 years of experience are preferred.

Qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.
• 3-5 years of experience in telecommunications network operations or a similar technical support role.
• Solid understanding of TCP/IP networking, routing protocols (e.g., OSPF, EIGRP), and switching concepts.
• Experience with network monitoring tools such as SolarWinds, PRTG, or Nagios.
• Familiarity with common telecommunications hardware (routers, switches, firewalls) from major vendors.
• Knowledge of wireless technologies (e.g., Wi-Fi, cellular networks) is an advantage.
• Strong troubleshooting and problem-solving abilities.
• Effective communication and teamwork skills.
• Willingness to work a hybrid schedule and perform on-site duties in Klerksdorp, North West, ZA as required.

Responsibilities

• Monitor network performance, availability, and capacity using advanced network management tools.
• Respond promptly to network incidents and outages, performing root cause analysis and implementing corrective actions.
• Execute routine maintenance tasks, including software updates, configuration changes, and system health checks.
• Manage network security aspects, including firewall rule updates and intrusion detection system monitoring.
• Collaborate with engineering and support teams to resolve complex network issues and implement network enhancements.
• Maintain accurate and up-to-date network documentation, including topology diagrams and operational procedures.
• Participate in on-call rotations to provide 24/7 support for critical network events.
• Assist in the planning and execution of network upgrades and new deployments.
• Ensure adherence to operational level agreements (SLAs) and performance benchmarks.

Skills

TCP/IP networking

Network troubleshooting

Communication

Team collaboration

Hybrid work readiness

Education

Diploma/Bachelors in IT/Telecommunications

Tools

SolarWinds

PRTG

Nagios

Routers & Switches

Firewalls

Job description

About the Role

Our client, a key provider of telecommunications services, is seeking a diligent and technically proficient Telecoms Network Operations Specialist. This role is essential for ensuring the seamless, reliable, and efficient operation of our vast network infrastructure. The position involves a hybrid work arrangement, combining remote flexibility with essential on-site duties at our Klerksdorp, North West, ZA location. You will be responsible for monitoring network performance, responding to incidents, and implementing proactive maintenance strategies to guarantee optimal service delivery. This is an excellent opportunity for a skilled professional to contribute to a vital sector, working within a supportive team and contributing to the stability of critical communication services.

Key Responsibilities

• Monitor network performance, availability, and capacity using advanced network management tools.


• Respond promptly to network incidents and outages, performing root cause analysis and implementing corrective actions.


• Execute routine maintenance tasks, including software updates, configuration changes, and system health checks.


• Manage network security aspects, including firewall rule updates and intrusion detection system monitoring.


• Collaborate with engineering and support teams to resolve complex network issues and implement network enhancements.


• Maintain accurate and up-to-date network documentation, including topology diagrams and operational procedures.


• Participate in on-call rotations to provide 24/7 support for critical network events.


• Assist in the planning and execution of network upgrades and new deployments.


• Ensure adherence to operational level agreements (SLAs) and performance benchmarks.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.


• 3-5 years of experience in telecommunications network operations or a similar technical support role.


• Solid understanding of TCP/IP networking, routing protocols (e.g., OSPF, EIGRP), and switching concepts.


• Experience with network monitoring tools such as SolarWinds, PRTG, or Nagios.


• Familiarity with common telecommunications hardware (routers, switches, firewalls) from major vendors.


• Knowledge of wireless technologies (e.g., Wi-Fi, cellular networks) is an advantage.


• Strong troubleshooting and problem-solving abilities.


• Effective communication and teamwork skills.


• Willingness to work a hybrid schedule and perform on-site duties in Klerksdorp, North West, ZA as required.

Benefits

Our client provides a competitive salary, commensurate with your experience and qualifications. A comprehensive benefits package includes medical, dental, and vision insurance, along with a retirement savings plan. The hybrid work model offers a balance between remote work convenience and in-office collaboration. Opportunities for professional development are available through targeted training programs and certifications. You will join a dedicated team environment focused on maintaining the reliability and integrity of essential telecommunications services. This role offers a stable career path within a critical industry. The position is based in Klerksdorp, North West, ZA.