Telecoms Network Operations Specialist

Placements24; Vereeniging; Hybrid; ZAR 520,000 - 760,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement fund

Professional development

Training and certifications

Modern tools

Job summary

Placements24 in Vereeniging is seeking a proactive Telecoms Network Operations Specialist to ensure continuous and optimal network performance. The role blends office collaboration with remote work, reporting to the telecoms team in Gauteng.

You will monitor, maintain and troubleshoot network devices, support upgrades, and contribute to security and documentation across a hybrid environment. Strong TCP/IP, routing, and scripting skills are valued.

Qualifications

• Diploma or degree in IT/Telecom or related field.
• Minimum 4 years in network operations/telecom tech support.
• Experience with network monitoring tools such as Zabbix, SolarWinds or PRTG.
• Solid TCP/IP, routing and switching knowledge; strong troubleshooting skills.

Responsibilities

• Monitor network performance and availability using monitoring tools.
• Respond to network alarms and incidents, diagnose and take corrective actions.
• Manage and maintain routers, switches, firewalls, and transmission equipment.
• Execute scheduled maintenance, software updates and config changes.
• Collaborate with field technicians and other teams to resolve issues.
• Maintain accurate network documentation and incident logs.
• Plan and implement network upgrades and new service rollouts.
• Contribute to process and tool improvements in network operations.
• Support network-related customer inquiries and escalations.
• Adhere to security policies and best practices.

Skills

Zabbix

SolarWinds

PRTG

TCP/IP

Routing

Switching

Troubleshooting

Scripting

Education

IT/Telecom degree

Tools

Zabbix

SolarWinds

PRTG

Job description

About the Role

Our client, a key player in the telecommunications sector in Vereeniging , Gauteng, is seeking a proactive and skilled Telecoms Network Operations Specialist to join their dedicated team. This role is instrumental in ensuring the continuous and optimal performance of our client's network infrastructure, encompassing monitoring, maintenance, and incident response. You will play a vital part in maintaining the high standards of service delivery that our customers rely on. This position involves a hybrid work arrangement, allowing for a balance between collaborative office-based activities and remote work flexibility. If you have a strong understanding of network operations and a commitment to service excellence, this is an excellent opportunity to advance your career within the vibrant Gauteng telecommunications landscape.

Key Responsibilities

• Monitor network performance and availability using advanced monitoring tools, identifying and addressing potential issues before they impact service.
• Respond to network alarms and incidents, performing initial diagnosis and implementing immediate corrective actions.
• Manage and maintain network devices, including routers, switches, firewalls, and transmission equipment.
• Execute scheduled maintenance tasks, software updates, and configuration changes according to established procedures.
• Collaborate with field technicians and other technical teams to resolve network problems efficiently.
• Maintain accurate and up-to-date network documentation, including incident logs and operational procedures.
• Participate in the planning and implementation of network upgrades and new service rollouts.
• Contribute to the continuous improvement of network operations processes and tools.
• Provide support for network-related customer inquiries and escalations.
• Ensure adherence to security policies and best practices in all network operations activities.

Requirements

• National Diploma or Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.
• Minimum of 4 years of experience in network operations or a similar technical support role within the telecommunications industry.
• Proficiency in using network monitoring and management systems (e.g., Zabbix, SolarWinds, PRTG).
• Solid understanding of TCP/IP networking, routing protocols, and switching technologies.
• Experience with troubleshooting common network issues and performing root cause analysis.
• Familiarity with different types of telecommunications equipment and services.
• Good communication and interpersonal skills, enabling effective collaboration with team members and other departments.
• Ability to work effectively in a hybrid environment, managing time between office and remote duties.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced setting.
• Experience with scripting for basic automation tasks is a plus.

Benefits

Our client offers a competitive salary and benefits package designed to attract and retain top talent. This includes comprehensive medical aid and retirement fund contributions. The hybrid work model provides a flexible work-life balance, combining office collaboration with remote convenience. Opportunities for professional development, including training courses and certifications, are readily available. Employees will have access to modern tools and technologies. Joining our client means becoming part of a stable and reputable organization committed to innovation and employee growth within the Vereeniging area.