Telecoms Network Operations Specialist

Placements24; Bloemfontein; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Professional development

Performance incentives

Job summary

Placements24 seeks a Telecoms Network Operations Specialist in Bloemfontein, Free State, to monitor and maintain network performance and availability. You will diagnose incidents, implement changes, and collaborate with vendors to ensure high service quality.

The role offers hybrid work with in-office collaboration and remote flexibility. The ideal candidate has 2–4 years in telecom network operations, strong IP networking knowledge, and solid troubleshooting and communication skills.

Qualifications

• 2–4 years of experience in telecommunications network operations or similar technical support role.
• Solid understanding of IP networking fundamentals (TCP/IP, DNS, DHCP, routing, switching).
• Experience with network monitoring tools is advantageous.

Responsibilities

• Monitor network performance and availability using monitoring tools.
• Respond to alerts and incidents with root cause analysis and timely resolutions.
• Execute network configuration changes, upgrades and patches per procedures.
• Troubleshoot and resolve connectivity, performance, and hardware issues.
• Collaborate with other technical teams and vendors to resolve complex issues.
• Maintain accurate network documentation (diagrams, configurations, procedures).
• Participate in scheduled maintenance and on-call rotations.
• Assist in capacity planning and performance tuning of network elements.
• Ensure adherence to network security policies and procedures.
• Contribute to continuous improvement of network operations processes and tools.

Skills

IP networking fundamentals

Troubleshooting

Analytical thinking

Communication

Teamwork

On-call readiness

Independent work

Relocation willingness

Education

National Diploma or Bachelor's degree in IT/CS/EE

Tools

Zabbix

PRTG

Job description

About the Role

Our client, a dynamic telecommunications provider, is looking for a skilled and dedicated Telecoms Network Operations Specialist to join their team in Bloemfontein, Free State . This role is crucial for ensuring the smooth and efficient operation of our client's network infrastructure. You will be responsible for monitoring network performance, diagnosing and resolving technical issues, and implementing network changes to maintain high availability and service quality. The ideal candidate possesses a strong technical aptitude, excellent troubleshooting skills, and a commitment to delivering exceptional service. This hybrid role offers a balance between in-office collaboration and remote flexibility, providing a dynamic work environment.

Key Responsibilities

• Monitor the performance and availability of the telecommunications network using sophisticated monitoring tools.
• Respond promptly to network alerts and incidents, performing root cause analysis and implementing timely resolutions.
• Execute network configuration changes, upgrades, and patches according to established procedures.
• Troubleshoot and resolve a wide range of network issues, including connectivity, performance, and hardware problems.
• Collaborate with other technical teams and vendors to accelerate and resolve complex issues.
• Maintain accurate network documentation, including diagrams, configurations, and operational procedures.
• Participate in scheduled network maintenance activities and on-call rotations.
• Assist in the capacity planning and performance tuning of network elements.
• Ensure adherence to network security policies and procedures.
• Contribute to the continuous improvement of network operations processes and tools.

Requirements

• National Diploma or Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field.
• 2-4 years of experience in telecommunications network operations or a similar technical support role.
• Solid understanding of IP networking fundamentals, including TCP/IP, DNS, DHCP, routing, and switching.
• Familiarity with common telecommunications hardware and software platforms.
• Experience with network monitoring tools (e.g., Zabbix, PRTG) is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Willingness to participate in an on-call rotation.
• Must be based in or willing to relocate to Bloemfontein, Free State.

Benefits

• Our client provides a competitive salary, comprehensive medical aid and retirement fund benefits, and opportunities for ongoing professional development and certifications.
• This hybrid position offers the advantage of both in-office team synergy and remote work flexibility in Bloemfontein .
• You will be part of a growing company that values its employees and invests in their careers.
• Additional benefits include performance incentives, access to modern network infrastructure, and a supportive work environment.
• Join us and play a key role in maintaining the vital communication links for our region.