Telecoms Network Operations Manager

Placements24; Gqeberha; On-site; ZAR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Executive-level salary and bonus

Private healthcare and life insurance

Generous retirement fund benefits

Career advancement and leadership dev

Job summary

Placements24 is seeking a strategic Telecoms Network Operations Manager to lead its Port Elizabeth-based operations team. The role focuses on maximizing uptime, service delivery, and driving efficiency across the network infrastructure.

You will direct engineers and technicians, implement best practices, and shape the operational strategy for a key player in the telecommunications sector. This is a senior, leadership-oriented position with growth opportunities.

Qualifications

• 7+ years in telecoms network operations.
• At least 3 years in a management role.
• Proven track record in leading technical teams.
• Experience with network monitoring tools and NOC operations.
• Knowledge of ITIL incident, problem, and change management.

Responsibilities

• Manage and direct the network operations center (NOC) team, ensuring efficient service delivery.
• Develop and implement operational policies and procedures for network monitoring, incident management, and problem resolution.
• Oversee the performance of all network infrastructure, identifying and addressing potential issues proactively.
• Manage vendor relationships and service level agreements (SLAs).
• Plan and coordinate network maintenance activities and upgrades to minimize disruption.
• Ensure compliance with industry standards and regulatory requirements.

Skills

Leadership

Network operations

ITIL

Incident management

Change management

Vendor management

Strategic planning

Job description

About the Role

Our client is looking for a strategic and experienced Telecoms Network Operations Manager to lead their operations team in Port Elizabeth . This role demands strong leadership skills to oversee the day-to-day functioning of the network infrastructure, ensuring maximum uptime and service delivery. You will be responsible for managing a team of engineers and technicians, driving operational efficiency, and implementing best practices in network management. This is a senior position offering the opportunity to shape the operational strategy of a key player in the telecommunications sector.

Key Responsibilities

• Manage and direct the network operations center (NOC) team, ensuring efficient service delivery.
• Develop and implement operational policies and procedures for network monitoring, incident management, and problem resolution.
• Oversee the performance of all network infrastructure, identifying and addressing potential issues proactively.
• Manage vendor relationships and service level agreements (SLAs).
• Plan and coordinate network maintenance activities and upgrades to minimize disruption.
• Ensure compliance with industry standards and regulatory requirements.

Requirements

• Extensive experience (7+ years) in telecoms network operations , with at least 3 years in a management role.
• Proven track record in leading and motivating technical teams.
• In-depth knowledge of network monitoring tools and NOC operations .
• Strong understanding of telecommunications technologies, protocols, and infrastructure.
• Experience with incident, problem, and change management processes (ITIL framework preferred).
• Excellent strategic planning and decision-making abilities.

Benefits

• Executive-level salary and bonus structure.
• Comprehensive private healthcare and life insurance.
• Generous retirement fund benefits.
• Significant opportunities for career advancement and leadership development.
• A key role in managing critical infrastructure in Port Elizabeth .