Senior Telecoms Network Operations Manager

Placements24; Mbombela (Nelspruit); Hybride; ZAR 900 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Executive bonus potential

Medical and retirement benefits

Leadership development and training

Hybrid work arrangement

Résumé du poste

Placements24 in Mpumalanga seeks a Senior Telecoms Network Operations Manager to lead the NOC, ensuring 24/7 availability, performance, and security of the telecommunications network. You will manage a team of engineers and technicians, drive operational excellence, and oversee incident response to maintain reliable services for clients.

The role focuses on SLAs, KPIs, change control, and collaboration across departments for capacity planning and network upgrades, with opportunities for

Qualifications

• Bachelor's degree in Telecommunications, Computer Science, or a related field.
• 8+ years of experience in network operations, with at least 3 years in a management role.
• Deep understanding of telecommunications network technologies and protocols.
• Proven ability to manage and lead technical teams effectively.
• Strong experience with network monitoring tools and incident management systems.

Responsabilités

• Oversee the daily operations of the Network Operations Center (NOC), ensuring network stability and performance.
• Lead, mentor, and manage a team of network operations engineers and technicians.
• Develop and implement strategies for network monitoring, incident management, and problem resolution.
• Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs).
• Manage network change control processes and minimize operational risks.
• Collaborate with other departments to plan network capacity and upgrades.

Connaissances

Leadership

Incident management

Network monitoring

Team management

Stakeholder communication

Formation

Bachelor's degree in Telecommunications, Computer Science, or related field

Outils

Network monitoring tools

Incident management systems

Description du poste

About the Role

Our client is seeking an experienced and strategic Senior Telecoms Network Operations Manager to lead their network operations center in Nelspruit. This role is critical for ensuring the 24/7 availability, performance, and security of the company's telecommunications network. You will manage a team of network engineers and technicians, oversee incident response, and drive operational excellence through continuous improvement initiatives. This is a leadership opportunity to make a significant impact on the reliability of critical infrastructure in the Mpumalanga region.

Key Responsibilities

• Oversee the daily operations of the Network Operations Center (NOC), ensuring network stability and performance.
• Lead, mentor, and manage a team of network operations engineers and technicians.
• Develop and implement strategies for network monitoring, incident management, and problem resolution.
• Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs).
• Manage network change control processes and minimize operational risks.
• Collaborate with other departments to plan network capacity and upgrades.

Requirements

• Bachelor's degree in Telecommunications, Computer Science, or a related field.
• Extensive experience (8+ years) in network operations, with at least 3 years in a management role.
• Deep understanding of telecommunications network technologies and protocols.
• Proven ability to manage and lead technical teams effectively.
• Strong experience with network monitoring tools and incident management systems.
• Excellent communication, leadership, and problem-solving skills.

Benefits

• Highly competitive salary with executive bonus potential.
• Comprehensive medical and retirement benefits.
• Opportunities for leadership development and advanced training.
• Hybrid work arrangement to support work-life balance.
• Key role in shaping the future of network operations.