Telecoms Operations Manager

Placements24; Rustenburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Performance-based bonuses

Leadership development and career prog

Job summary

Placements24 in Rustenburg is seeking an experienced Telecoms Operations Manager to oversee daily operations, drive efficiency, and deliver services that meet SLAs.

The role combines strategic leadership with hands-on management of technicians, budgets, and vendor relationships, aimed at continuous improvement and company growth in the dynamic telecoms sector.

Qualifications

• Proven telecoms operations leadership experience.
• Strong budget and vendor management skills.
• Ability to drive process improvements and efficiency.
• Experience with SLA delivery and performance metrics.

Responsibilities

• Manage day-to-day telecoms operations and ensure SLAs are met.
• Lead and develop a team of technicians and support staff.
• Develop and implement operational strategies, policies and procedures.
• Monitor performance data and take corrective actions when needed.
• Manage budgets, resources and vendor relationships for cost-effectiveness.

Skills

Telecoms management

Leadership

Budget control

Project management

Data analysis

SLA management

Education

Engineering or related degree

Job description

About the Role

Our client is looking for an experienced and strategic Telecoms Operations Manager to oversee and direct all operational activities in Rustenburg . This leadership role is vital for ensuring the efficient and effective delivery of telecommunications services, managing teams, optimizing processes, and meeting key performance indicators. You will play a pivotal role in driving operational excellence and contributing to the company's growth and success in the competitive telecoms market. This position requires a blend of technical understanding, leadership acumen, and a focus on continuous improvement.

Key Responsibilities

• Manage day-to-day operations of the telecoms department, ensuring service level agreements (SLAs) are met and exceeded.
• Lead, motivate, and develop a team of operational staff, including technicians and support personnel.
• Develop and implement operational strategies, policies, and procedures to enhance efficiency and productivity.
• Monitor operational performance, analyze data, and implement corrective actions as needed.
• Manage budgets, resources, and vendor relationships to ensure cost-effectiveness.
• Oversee network maintenance, incident management, and deployment activities.

Requirements

• Proven experience in a management or supervisory role within the telecoms industry.
• Strong understanding of telecommunications technologies, network operations, and service delivery models.
• Demonstrated leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Experience with project management and budget control.
• Relevant degree or professional qualification in Engineering, Business, or a related field.

Benefits

• Attractive salary commensurate with experience.
• Performance-based incentives and bonuses.
• Comprehensive healthcare coverage.
• Opportunities for leadership development and career progression.
• A dynamic work environment with exposure to advanced telecoms technologies.