Telecommunications Technician - Remote

Placements24; Benoni; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote

Certifications & training

Competitive salary

Job summary

Placements24 is seeking a Telecommunications Technician for a fully remote role. You will provide expert technical support, configure and troubleshoot telecommunications systems, and ensure reliable network performance.

This position emphasizes remote work with collaboration across internal teams. Ideal candidates will have strong knowledge of TCP/IP, VoIP, SIP, and hands-on experience with PBX, routers, switches, and firewalls.

Qualifications

• Proven experience as Telecommunications Technician or similar role.
• Good understanding of TCP/IP, VoIP, SIP protocols.
• Experience with PBX systems, routers, switches and firewalls.
• Excellent troubleshooting skills for complex network problems.
• Proficient in remote support tools and methods.
• Strong communication skills for remote teamwork.

Responsibilities

• Provide remote technical support and troubleshooting for voice and data systems.
• Configure, install, and maintain network hardware and software.
• Diagnose and resolve network connectivity and performance issues.
• Monitor network performance to ensure uptime and reliability.
• Document configurations, procedures, and troubleshooting steps.
• Collaborate with other technical teams to resolve complex issues.

Skills

Networking protocols

PBX systems

Routers & switches

Remote support tools

Communication skills

Tools

PBX systems

Routers & switches

Firewalls

Job description

About the Role

Our client is seeking a skilled Telecommunications Technician to join their innovative team on a remote basis. This role focuses on providing expert technical support, configuration, and troubleshooting for telecommunications systems and networks. You will be responsible for ensuring the seamless operation of communication infrastructure, assisting clients and internal teams with technical challenges, and implementing solutions to enhance network performance and reliability. This is an excellent opportunity for a self-driven professional who thrives in a remote-first environment and possesses a deep understanding of modern telecommunications technologies.

Key Responsibilities

• Provide remote technical support and troubleshooting for voice and data communication systems.
• Configure, install, and maintain network hardware and software for telecommunications solutions.
• Diagnose and resolve network connectivity, performance, and equipment issues.
• Monitor network performance and implement measures to ensure optimal uptime and reliability.
• Document network configurations, procedures, and troubleshooting steps.
• Collaborate with other technical teams to resolve complex system-wide issues.

Requirements

• Proven experience as a Telecommunications Technician or similar role.
• Strong understanding of networking protocols (TCP/IP, VoIP, SIP) and hardware.
• Experience with PBX systems, routers, switches, and firewalls.
• Excellent troubleshooting skills and the ability to diagnose complex network problems.
• Proficiency in remote support tools and methodologies.
• Strong communication skills and the ability to work effectively in a remote team setting.

Benefits

• Competitive salary and comprehensive benefits package.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Opportunities for professional certifications and training in telecommunications.
• Engage with cutting-edge communication technologies.
• A supportive and forward-thinking virtual team culture.