Senior Telecoms Field Technician

Placements24; George; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Company-provided vehicle

Health, dental and vision insurance

Paid time off

Career progression

Remote work environment

Job summary

Placements24 in George, South Africa, seeks a Senior Telecoms Field Technician to install, maintain and repair telecoms equipment at client sites and network facilities. This remote-first role emphasizes autonomous field work, safety, and reliable network operations across the George region.

You will travel frequently, document work via mobile apps, and provide excellent customer service while supporting remote team coordination and service quality.

Qualifications

• 3–5 years experience as Telecoms Technician or similar field role.
• Strong knowledge of DSL, fiber optics, and wireless systems.
• Valid driver’s license with clean record; willing to travel frequently.

Responsibilities

• Install, configure, and repair telecom equipment (routers, switches, modems) at field sites.
• Diagnose and resolve network issues with minimal downtime.
• Conduct routine maintenance and testing of network infrastructure.
• Provide technical support and guidance to customers.
• Document work, surveys, troubleshooting steps, and resolutions using mobile apps.
• Adhere to safety protocols and procedures in diverse environments.

Skills

Independent working

Time management

Customer service

Communication skills

Problem solving

Tools

Test equipment

Network analyzers

Job description

About the Role

Our client is seeking an experienced and dedicated Senior Telecoms Field Technician to join their remote team, serving the George region and surrounding areas. This role is paramount in ensuring the reliable installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites and network facilities. As a remote-first position, you will be empowered with the autonomy to manage your schedule and travel efficiently, supported by a strong virtual team and access to resources. You will play a critical role in upholding service quality and customer satisfaction, contributing to the backbone of our client's communication network from the field, representing a commitment to technical excellence and remote operational efficiency.

Key Responsibilities

• Perform installations, configurations, and repairs of telecommunications equipment, including routers, switches, and modems, in various field locations.
• Diagnose and resolve complex network issues, ensuring minimal downtime and adhering to service level agreements.
• Conduct routine maintenance and testing of network infrastructure to proactively identify and address potential problems.
• Provide technical support and guidance to customers, ensuring a high level of satisfaction with services rendered.
• Document all work performed, including site surveys, troubleshooting steps, and resolutions, using company-provided mobile applications.
• Adhere strictly to safety protocols and company procedures while working in diverse environments.

Requirements

• Minimum of 3-5 years of experience as a Telecoms Technician or in a similar field role.
• Strong understanding of telecommunications technologies, including DSL, fiber optics, and wireless communication systems.
• Proficiency in using diagnostic tools and test equipment for network analysis and repair.
• Ability to work independently and manage time effectively in a remote setting.
• Valid driver's license with a clean driving record and the ability to travel frequently.
• Excellent customer service and communication skills, with a professional demeanor.

Benefits

• Competitive salary package with performance incentives.
• Company-provided vehicle, tools, and mobile communication devices.
• Comprehensive health, dental, and vision insurance coverage.
• Paid time off and holidays.
• Opportunities for advanced training and career progression in a growing industry.
• A supportive remote work environment with regular virtual team check-ins.