Telecommunications Systems Analyst

Placements24; Cape Town; On-site; ZAR 600,000 - 850,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid and retirement fund

Professional development

Cape Town based

Job summary

Placements24 in Cape Town is seeking a meticulous Telecommunications Systems Analyst to ensure the performance and reliability of the company's telecom infrastructure. You will evaluate system performance, implement improvements, and collaborate with vendors and IT teams to deliver cost-effective solutions.

The role requires 5+ years of experience, a strong telecom technical background, and a proactive approach to maintaining service standards within a dedicated IT department.

Qualifications

• Bachelor's degree in Telecommunications, Electrical Engineering, or a related field.
• Minimum 5 years of experience in telecommunications systems analysis, support, or engineering.
• Proficiency with PBX, VoIP, mobile networks, and data transmission.
• Strong understanding of network protocols and hardware used in telecom environments.

Responsibilities

• Analyze telecommunications system performance data to identify trends, issues, and opportunities for optimization.
• Develop and implement configuration changes to improve system efficiency, capacity, and reliability.
• Investigate and resolve complex technical issues related to voice and data communication systems.
• Collaborate with vendors and internal teams to manage telecommunications projects, upgrades, and implementations.
• Prepare detailed reports on system performance, capacity planning, and cost-effectiveness for management.
• Ensure compliance with industry standards and regulatory requirements for telecommunications systems in Cape Town.

Skills

Analytical thinking

Problem solving

Project management

Education

Bachelor's degree in Telecommunications, Electrical Engineering, or Computer Science

Tools

PBX systems

VoIP

Mobile networks

Data transmission

Job description

About the Role

Our client is seeking a meticulous and analytical Telecommunications Systems Analyst to join their operations in Cape Town . This role is crucial for ensuring the optimal performance and reliability of the company's telecommunications infrastructure. You will be responsible for evaluating system performance, identifying areas for improvement, and implementing solutions that enhance efficiency and reduce operational costs. The successful candidate will possess strong analytical skills, a deep understanding of telecommunications technologies, and a commitment to maintaining high standards of service delivery within a dedicated IT department.

Key Responsibilities

• Analyze telecommunications system performance data to identify trends, issues, and opportunities for optimization.
• Develop and implement configuration changes to improve system efficiency, capacity, and reliability.
• Investigate and resolve complex technical issues related to voice and data communication systems.
• Collaborate with vendors and internal teams to manage telecommunications projects, upgrades, and implementations.
• Prepare detailed reports on system performance, capacity planning, and cost-effectiveness for management.
• Ensure compliance with industry standards and regulatory requirements for telecommunications systems in Cape Town .

Requirements

• Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in telecommunications systems analysis, support, or engineering.
• Proficiency with various telecommunications technologies, including PBX systems, VoIP, mobile networks, and data transmission.
• Strong understanding of network protocols and hardware used in telecommunications environments.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to manage multiple projects and priorities effectively in a fast-paced environment.

Benefits

• Competitive salary package and potential for annual bonuses.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for continuous learning and professional development in the field of telecommunications.
• A supportive and team-oriented work environment located in Cape Town .
• Generous annual leave allowance and other company-specific perks.