Telecommunications Systems Analyst

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Placements24 in South Africa invites applications for a Telecommunications Systems Analyst to join our client in Paarl, Western Cape. You will analyze performance, reliability and efficiency of voice, data and mobile networks, and translate technical data into actionable insights for management.

The ideal candidate has a Bachelor's degree in a relevant field, at least 3 years in telecom analysis, strong data analysis skills, and experience with data visualization and SQL.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum 3 years in telecom analysis or systems support.
• Strong data analysis and communication skills.

Responsibilities

• Monitor performance of telecom systems including voice, data, and mobile networks.
• Collect and interpret complex technical data from multiple sources.
• Develop reports and dashboards to visualize KPIs and trends.
• Troubleshoot issues and recommend system improvements.
• Collaborate with engineering and operations to implement changes.

Skills

Analytical thinking

Problem solving

Communication

Team collaboration

Education

Bachelor's degree in Telecommunications, Computer Science, Information Technology, or related field

Tools

SQL

Data visualization tools

Network monitoring tools

Job description

About the Role

Our client, a prominent player in the telecommunications sector, is seeking a meticulous and analytical Telecommunications Systems Analyst to join their team in Paarl, Western Cape. This role involves analyzing the performance, reliability, and efficiency of various telecommunications systems, including voice, data, and mobile networks. You will be responsible for collecting and interpreting system data, identifying trends, troubleshooting issues, and recommending improvements to enhance service quality and operational efficiency. The successful candidate will possess strong analytical skills, a solid understanding of telecommunications technologies, and the ability to translate technical data into actionable insights for management and operational teams. This position offers a dynamic work environment and the chance to contribute to critical communication services in the Paarl, Western Cape region.

Key Responsibilities

• Monitor and analyze the performance of telecommunications systems, including call traffic, data throughput, and network latency.
• Collect, organize, and interpret complex technical data from various sources.
• Identify performance bottlenecks, system failures, and areas for optimization.
• Develop reports and dashboards to visualize key performance indicators (KPIs) and trends.
• Troubleshoot and diagnose issues within voice, data, and mobile communication networks.
• Recommend and implement system improvements to enhance efficiency, reliability, and cost-effectiveness.
• Document system configurations, operational procedures, and analytical findings.
• Collaborate with engineering and operations teams to implement changes and resolve technical challenges.
• Stay updated on emerging telecommunications technologies and industry best practices.

Requirements

• Bachelor’s degree in Telecommunications, Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a telecommunications analysis or systems support role.
• Strong understanding of telecommunications principles, including VoIP, mobile networks (GSM, LTE, 5G), and data networking (TCP/IP).
• Proficiency in data analysis tools and techniques; experience with SQL and data visualization tools is advantageous.
• Experience with network monitoring tools and performance analysis software.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to present technical information clearly.
• Ability to work effectively both independently and as part of a collaborative team.
• Detail-oriented with a commitment to accuracy.
• Familiarity with the telecommunications landscape in the Paarl, Western Cape region is a plus.

Benefits

• Competitive salary package.
• Performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and training.
• Exposure to a wide range of telecommunications technologies.
• Hybrid work model offering flexibility.
• Opportunity to make a significant impact on service quality.