Telecommunications Systems Analyst

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 540,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Professional development

Job summary

Placements24 is seeking a Telecommunications Systems Analyst in Nelspruit, Mpumalanga. The role focuses on evaluating, optimizing, and supporting complex telecom systems to improve reliability and cost-effectiveness.

You will analyze network performance data, identify trends, and propose improvements while collaborating with engineers and operations teams in a hybrid work setting, with local office presence in Nelspruit.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Telecommunications Engineering, or a related field.
• Minimum of 3 years of experience in telecommunications systems analysis, network operations, or a related role.
• Strong understanding of telecommunications network principles, including TCP/IP, routing, switching, and various transmission technologies.
• Proficiency in data analysis tools and techniques.
• Experience with network monitoring and performance analysis tools is desirable.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with ITIL best practices is a plus.

Responsibilities

• Analyze the performance of telecommunications networks and systems, including voice, data, and video services.
• Identify system inefficiencies, bottlenecks, and potential areas for improvement.
• Develop reports and presentations on system performance, trends, and recommendations for management.
• Monitor KPIs for telecommunications infrastructure.
• Assist in the planning and design of new telecommunications solutions and upgrades.
• Evaluate new telecommunications technologies and assess their suitability for the organization.
• Collaborate with network engineers and operations teams to troubleshoot complex system issues.
• Develop and maintain documentation related to system configurations, processes, and policies.
• Support capacity planning initiatives to ensure network scalability.
• Stay abreast of industry advancements and regulatory changes affecting telecommunications systems.

Skills

Analytical thinking

Problem solving

Communication skills

ITIL knowledge

Data analysis

Education

Bachelor's degree in IT/CS/Telecommunications

Tools

Network monitoring tools

Job description

About the Role

Our client, a key player in the telecommunications industry, is seeking an analytical and detail-oriented Telecommunications Systems Analyst to join their team in Nelspruit, Mpumalanga . This role is critical for evaluating, optimizing, and ensuring the efficient operation of our client's diverse telecommunications systems. You will be responsible for analyzing network performance data, identifying trends, and recommending improvements to enhance system reliability and cost-effectiveness. The ideal candidate will possess strong analytical skills, a solid understanding of telecommunications technologies, and the ability to translate complex data into actionable insights. This is an excellent opportunity to contribute to strategic decision-making within the growing telecommunications sector in Nelspruit .

Key Responsibilities

• Analyze the performance of telecommunications networks and systems, including voice, data, and video services.
• Identify system inefficiencies, bottlenecks, and potential areas for improvement.
• Develop reports and presentations on system performance, trends, and recommendations for management.
• Monitor key performance indicators (KPIs) for telecommunications infrastructure.
• Assist in the planning and design of new telecommunications solutions and upgrades.
• Evaluate new telecommunications technologies and assess their suitability for the organization.
• Collaborate with network engineers and operations teams to troubleshoot complex system issues.
• Develop and maintain documentation related to system configurations, processes, and policies.
• Support capacity planning initiatives to ensure network scalability.
• Stay abreast of industry advancements and regulatory changes affecting telecommunications systems.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Telecommunications Engineering, or a related field.
• Minimum of 3 years of experience in telecommunications systems analysis, network operations, or a related role.
• Strong understanding of telecommunications network principles, including TCP/IP, routing, switching, and various transmission technologies.
• Proficiency in data analysis tools and techniques.
• Experience with network monitoring and performance analysis tools is desirable.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with ITIL best practices is a plus.

Benefits

Our client offers a competitive salary, comprehensive benefits package including medical aid, a retirement fund, and opportunities for professional development and training. This Hybrid role provides a balance of in-office collaboration in Nelspruit and remote flexibility, supporting a productive work environment.