Telecommunications Specialist

Placements24; Randburg; Hybrid; ZAR 470.000 - 640.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Training & certifications

Collaborative team

Flexible work options

Retirement fund

Vacation allowance

Zusammenfassung

Placements24 seeks a knowledgeable Telecommunications Specialist to enhance Randburg-based technical support and network operations. The role focuses on advanced voice, data, and mobile telecom systems, troubleshooting, and contributing to telecom infrastructure improvements.

The ideal candidate has a strong problem-solving mindset, 4+ years in telecom support or engineering, and proficiency with IP telephony, PBX, and network monitoring tools. Excellent communication is essential.

Qualifikationen

• Bachelor's degree or equivalent experience in telecommunications or CS.
• 4+ years hands-on experience in telecom support or engineering.
• Proficient with IP telephony, PBX, mobile tech and related hardware.
• Strong analytical and methodical troubleshooting skills.
• Excellent written and verbal communication.
• Familiarity with network monitoring and management tools.

Aufgaben

• Provide advanced technical support for voice, data, and mobile systems.
• Diagnose and resolve complex network performance issues.
• Assist in planning, installing, and configuring new telecom equipment.
• Conduct regular system audits and maintenance for performance and security.
• Develop and update technical documentation and guides.
• Coordinate with vendors to resolve escalated issues and manage contracts.

Kenntnisse

Analytical thinking

Troubleshooting

Communication skills

Network diagnostics

Vendor liaison

Ausbildung

Bachelor's degree in Telecommunications, Computer Science, or related field

Tools

IP Telephony

PBX systems

Network monitoring tools

Mobile technologies

Jobbeschreibung

About the Role

Our client is seeking a knowledgeable and versatile Telecommunications Specialist to enhance their technical support and operational capabilities in Randburg. This role focuses on providing expert support for a wide range of telecommunications services and systems, troubleshooting complex issues, and contributing to the continuous improvement of network infrastructure. You will work closely with various departments to ensure seamless communication flow and support strategic projects. The ideal candidate is a technical problem-solver with a solid understanding of modern telecommunications technologies and a commitment to service excellence.

Key Responsibilities

• Provide advanced technical support for voice, data, and mobile telecommunications systems.
• Diagnose and resolve intricate technical problems related to network performance, connectivity, and equipment.
• Assist in the planning, installation, and configuration of new telecommunications equipment and services.
• Conduct regular system audits and maintenance to ensure optimal performance and security.
• Develop and update technical documentation, user guides, and troubleshooting procedures.
• Liaise with vendors and service providers to resolve escalated issues and manage service contracts.

Requirements

• Bachelor's degree in Telecommunications, Computer Science, or a related field, or equivalent experience.
• Minimum of 4 years of hands-on experience in telecommunications support or engineering.
• Proficiency with IP telephony, PBX systems, mobile communication technologies, and related hardware.
• Strong analytical skills and the ability to troubleshoot complex technical problems methodically.
• Excellent written and verbal communication skills.
• Familiarity with network monitoring and management tools.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for specialized training and professional certifications.
• A collaborative team environment that encourages knowledge sharing.
• Flexible work arrangements to support work-life balance.
• Contribution to a retirement fund.
• Generous vacation allowance.