About the Role
Our client, a leading provider of integrated telecommunications solutions, is seeking a highly motivated Telecommunications Systems Engineer to join their operations based in Centurion, Gauteng . This role is essential for the design, implementation, and maintenance of our clients' complex communication systems, including voice, data, and video networks. You will be responsible for ensuring the reliability, performance, and security of these critical systems. The ideal candidate possesses a strong technical background in telecommunications hardware and software, coupled with excellent troubleshooting skills. You will work closely with internal teams and external vendors to support ongoing projects and provide timely resolution to technical issues. This is an on-site position requiring active participation in a collaborative engineering environment.
Key Responsibilities
- Design, install, configure, and maintain telecommunications systems, including PBX, VoIP, data networks, and wireless infrastructure.
- Monitor system performance, identify potential issues, and implement proactive measures to ensure optimal uptime and efficiency.
- Perform regular system backups and disaster recovery planning to safeguard critical data and operations.
- Troubleshoot and resolve hardware and software issues related to telecommunications equipment and services.
- Collaborate with network administrators and IT staff to ensure seamless integration of communication systems with the broader IT infrastructure.
- Document system configurations, procedures, and troubleshooting guides.
- Manage vendor relationships and coordinate with external service providers for installations and maintenance.
- Stay updated on the latest telecommunications technologies and industry trends.
- Provide technical support and training to end-users and support staff as needed.
- Participate in the evaluation and selection of new telecommunications hardware and software solutions.
Requirements
- A Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or a related field.
- A minimum of 5 years of hands-on experience in telecommunications systems engineering and support.
- Proficiency in configuring and managing VoIP systems (e.g., Asterisk, Cisco CallManager, Avaya) and PBX platforms.
- Strong understanding of network protocols (TCP/IP, SIP, H.323) and data networking principles.
- Experience with wireless communication technologies (Wi-Fi, cellular).
- Familiarity with cybersecurity principles as they apply to telecommunications systems.
- Excellent diagnostic and problem-solving capabilities.
- Strong written and verbal communication skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Reside in or be willing to relocate to the Centurion, Gauteng area.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive medical and dental insurance coverage.
- Pension fund and provident fund contributions.
- Opportunities for advanced training and professional certifications.
- Engage with state-of-the-art telecommunications technology.
- A collaborative and supportive team environment in Centurion .
- Contribute to the backbone of modern communication services.