Telecommunications Systems Analyst

Placements24; Kimberley; Hybrid; CAD 36,000 - 57,000; Full time

Benefits offered by this job

Competitive annual salary

Medical aid contribution

Pension fund

Professional development

Exposure to diverse telecom systems

Stable and supportive environment

Job summary

Placements24 is seeking a detail-oriented Telecommunications Systems Analyst to join our team in Kimberley. The role focuses on evaluating, analyzing, and improving the performance and efficiency of telecommunications systems, gathering requirements, and recommending solutions to enhance network operations.

The position supports a hybrid work model with on-site collaboration and remote data analysis and reporting.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Computer Science, Information Systems, or a related field.
• Minimum of 3 years of experience in telecommunications systems analysis, design, or support.
• Proficiency with telecommunications network principles and technologies (VoIP, data networks, wireless).
• Experience with system analysis methodologies and documentation tools.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Analyze performance and capacity of existing telecommunications systems; identify improvements.
• Gather and document business and technical requirements for new systems or upgrades.
• Develop detailed system specifications and design documentation.
• Conduct root cause analysis for system failures and performance issues.
• Evaluate and recommend new telecommunications technologies and solutions.
• Collaborate with network engineers, IT staff, and vendors to implement and test systems.
• Develop test plans and oversee user acceptance testing (UAT).
• Prepare reports and presentations on findings and recommendations.
• Provide technical support and troubleshooting for telecommunications systems.

Skills

VoIP

Data networks

Wireless

System analysis

Documentation

Analytical skills

Communication

Project management

Hybrid work

Education

Bachelor's degree

Job description

About the Role

Our client is seeking a detail-oriented Telecommunications Systems Analyst to join their team in Kimberley, Northern Cape. This role is crucial for evaluating, analyzing, and improving the performance and efficiency of our telecommunications systems. You will be responsible for gathering requirements, conducting system analysis, and recommending solutions to enhance network operations and service delivery. This hybrid position involves on-site analysis and collaboration with local teams, complemented by remote work for data analysis and reporting.

Key Responsibilities

• Analyze the performance and capacity of existing telecommunications systems, identifying areas for improvement.
• Gather and document business and technical requirements for new systems or system upgrades.
• Develop detailed system specifications and design documentation.
• Conduct root cause analysis for system failures and performance issues.
• Evaluate and recommend new telecommunications technologies and solutions.
• Collaborate with network engineers, IT staff, and vendors to implement and test new systems.
• Develop test plans and oversee user acceptance testing (UAT).
• Prepare reports and presentations on system analysis findings and recommendations.
• Provide technical support and troubleshooting assistance for telecommunications systems.

Requirements

• Bachelor's degree in Telecommunications Engineering, Computer Science, Information Systems, or a related field.
• Minimum of 3 years of experience in telecommunications systems analysis, design, or support.
• Strong understanding of telecommunications network principles and technologies (e.g., VoIP, data networks, wireless).
• Proficiency in system analysis methodologies and documentation tools.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Good communication and interpersonal skills, with the ability to interact with technical and non-technical stakeholders.
• Familiarity with project management concepts is a plus.
• Ability to work independently and collaboratively in a hybrid work environment.
• Experience in the Kimberley region is advantageous.

Benefits

• Competitive annual salary.
• Medical aid contribution.
• Pension fund.
• Opportunities for professional development and training.
• Exposure to a variety of telecommunications systems.
• A stable and supportive work environment.