Telecommunications Field Service Engineer

Placements24; Kempton Park; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Company vehicle provided for fieldwork

Medical and retirement benefits

Ongoing training and professional dev.

Career advancement opportunities

Supportive team environment

Exposure to diverse technologies and x

Job summary

Placements24 is seeking a Telecommunications Field Service Engineer in Gauteng, based in Tembisa with a hybrid work model. The role covers installation, maintenance, and repair of telecom equipment and infrastructure, with direct client interaction to ensure uptime and performance.

You will install and configure equipment, perform diagnostics, respond to outages, and collaborate with engineering teams. A relevant telecom/Electronics qualification and field experience are required, plus a valid

Qualifications

• A relevant technical qualification or certification in Telecommunications, Electronics, or a related field.
• Experience as a Field Service Engineer or similar role in telecommunications.
• Strong understanding of IP networking, fiber optics and wireless tech.
• Proficiency with diagnostic tools and test equipment.
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Install, configure, and commission telecom equipment (routers, switches, base stations).
• Perform routine maintenance, diagnostics, and troubleshooting of network infrastructure.
• Respond to service calls to resolve outages promptly.
• Conduct site surveys to plan network installations.
• Maintain records of service activities, equipment and interactions.
• Provide technical support and guidance to customers.

Skills

Field service engineering

IP networking

Fiber optics

Wireless technologies

Troubleshooting

Customer service

Valid driver's license

Education

Technical qualification in Telecommunications/Electronics

Tools

Diagnostic tools

Job description

About the Role

Our client is looking for a dedicated and skilled Telecommunications Field Service Engineer to join their growing team. This position is based in Tembisa, Gauteng, ZA , and involves a hybrid work model, combining field-based activities with some remote planning and reporting. You will be responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure, ensuring optimal performance and customer satisfaction. This role is critical for maintaining the high standards of service our client is known for, directly impacting network uptime and quality for customers in the region. You will be an essential part of our operational team, interacting directly with clients and ensuring seamless communication network functionality. Your expertise will be key to resolving technical challenges and ensuring the reliable operation of our client's telecommunication systems.

Key Responsibilities

• Install, configure, and commission telecommunications equipment, including routers, switches, base stations, and associated hardware.
• Perform routine maintenance, diagnostics, and troubleshooting of network infrastructure and customer premises equipment.
• Respond to service calls and emergency situations to resolve network outages and performance issues promptly.
• Conduct site surveys and assessments to plan and execute network installations.
• Ensure all installations and repairs meet company standards and industry best practices.
• Maintain accurate records of all service activities, equipment inventory, and customer interactions.
• Provide technical support and guidance to customers regarding their telecommunications services.
• Collaborate with the engineering and support teams to elevate complex issues and implement solutions.

Requirements

• A relevant technical qualification or certification in Telecommunications, Electronics, or a related field.
• Proven experience as a Field Service Engineer or similar role in the telecommunications sector.
• Strong understanding of telecommunications network principles, including IP networking, fiber optics, and wireless technologies.
• Proficiency in using diagnostic tools and test equipment.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and manage time effectively, with a strong sense of responsibility.
• Good communication and customer service skills.
• Valid driver's license and willingness to travel within the assigned region.
• Experience with specific vendor equipment (e.g., Cisco, Huawei, Ericsson) is a plus.

Benefits

• Competitive salary and potential for performance bonuses.
• Company vehicle provided for field duties.
• Comprehensive medical and retirement benefits.
• Ongoing training and professional development opportunities.
• A supportive team environment with opportunities for career advancement within the company.
• Exposure to diverse telecommunications technologies and projects.