Telecom Field Service Technician

Placements24; Soweto; On-site; ZAR 96,000 - 138,000; Full time

Benefits offered by this job

Health insurance

Company vehicle

Tools provided

Paid training

Job summary

Placements24 is seeking a reliable Telecom Field Service Technician to join our Soweto operations. You will install, maintain and repair telecom services for residential and business customers in Gauteng, ensuring seamless connectivity.

This role requires you to work independently, manage time effectively, and communicate clearly with customers. The package includes a competitive hourly wage, overtime opportunities, company vehicle, tools, and paid training.

Qualifications

• High school diploma or equivalent.
• Experience in field service or a related technical role.
• Familiarity with telecom equipment such as modems, routers, and switches.
• Basic understanding of networking principles and cabling.
• Ability to work independently and perform physically demanding tasks.

Responsibilities

• Install, activate, and repair telecommunications services between customers.
• Troubleshoot service issues and diagnose faults.
• Run and connect copper and fiber optic cabling per standards.
• Educate customers on service usage and basic troubleshooting steps.
• Maintain company vehicle, tools, and equipment in good condition.
• Adhere to safety protocols and present a professional demeanor.

Skills

Customer service

Troubleshooting

Cable installation

Networking basics

Education

High school diploma

Tools

Modems/routers

Copper fiber cabling

Job description

About the Role

Our client is looking for a reliable Telecom Field Service Technician to join their operations serving the Soweto community and surrounding areas. This role is essential for the installation, maintenance, and repair of telecommunications equipment, ensuring seamless connectivity for residential and business customers. You will be on the front lines, providing technical support and ensuring customer satisfaction with our client's services in the Gauteng province. A commitment to quality service is paramount.

Key Responsibilities

• Install, activate, and repair telecommunications services, including internet, phone, and TV.
• Perform technical troubleshooting to diagnose and resolve service issues effectively.
• Run and connect cables (copper and fiber optic) according to company standards.
• Educate customers on service usage and basic troubleshooting steps.
• Maintain company vehicle, tools, and equipment in good working order.
• Adhere to all safety protocols and ensure a professional demeanor during customer interactions.

Requirements

• High school diploma or equivalent.
• Previous experience in field service, installation, or a related technical role.
• Familiarity with telecom equipment such as modems, routers, and switches.
• Basic understanding of networking principles and cabling.
• Ability to work independently, manage time effectively, and perform physically demanding tasks.
• Good communication and customer service skills.

Benefits

• Competitive hourly wage with overtime opportunities.
• Company-provided service vehicle, tools, and uniform.
• Comprehensive benefits package including health insurance.
• Paid training and opportunities for advancement within the company.
• Serve the local community of Soweto and contribute to its connectivity.