Field Service Technician - Telecom

Placements24; Bloemfontein; On-site; ZAR 167,000 - 257,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone provided

Health insurance

Overtime opportunities

Job summary

Placements24 seeks a reliable Field Service Technician to install, maintain, and repair telecommunications equipment at customer sites in Bloemfontein. You will diagnose issues, configure gear, and ensure services run smoothly.

You will troubleshoot hardware and software problems, perform routine tests, and provide basic customer training while adhering to safety and company policies. A strong customer-focus is essential.

Qualifications

• Proven experience as Field Service Technician or similar in telecommunications.
• Strong understanding of telecommunications networks, hardware and software.
• Excellent troubleshooting and problem-solving abilities.
• Ability to work independently in the Bloemfontein area.
• Good communication and customer-service skills.

Responsibilities

• Install, configure, and test telecommunications equipment at customer sites.
• Perform routine maintenance and diagnostics on network infrastructure.
• Troubleshoot hardware and software issues affecting services.
• Respond to service calls promptly and professionally.
• Provide basic training to customers on installed equipment.
• Ensure safety and company policy compliance.

Job description

About the Role

Our client is seeking a reliable and skilled Field Service Technician specializing in telecommunications to join their team in Bloemfontein . You will be responsible for installing, maintaining, and repairing a variety of telecommunications equipment and systems at customer sites. This hands-on role requires excellent troubleshooting skills and a commitment to providing outstanding customer service. You will be the face of our client in the field, ensuring that their services operate efficiently and that customer issues are resolved promptly and effectively.

Key Responsibilities

• Install, configure, and test telecommunications equipment, including modems, routers, switches, and VoIP systems.
• Perform routine maintenance and diagnostic checks on network infrastructure.
• Troubleshoot and repair hardware and software issues affecting telecommunications services.
• Respond to service calls and customer requests in a timely and efficient manner.
• Ensure all work is completed to a high standard, adhering to company policies and safety regulations.
• Provide basic training to customers on the use of installed equipment.

Requirements

• Proven experience as a Field Service Technician or in a similar technical role within telecommunications.
• Strong understanding of telecommunications networks, hardware, and software.
• Excellent troubleshooting and problem-solving abilities.
• Ability to work independently and manage time effectively in the field across Bloemfontein .
• Good communication and customer service skills.
• A valid driver's license and a clean driving record are essential.

Benefits

• Competitive salary and potential for overtime pay.
• Company vehicle and mobile phone provided.
• Comprehensive health insurance and retirement plan.
• Paid training and opportunities for skill development.
• Be part of a reputable telecommunications service provider.
• Stable employment with a focus on team support.