Technical Accounts Manager

Elchemie Recruitment; Durban; On-site; ZAR 500,000 - 750,000; Full time

Benefits offered by this job

Annual salary 500k-750k ZAR

Benefits: medical provident

Job summary

Elchemie Recruitment is seeking a Technical Accounts Manager in the Durban region (KZN, Inland Eastern parts) for a permanent role in a chemical manufacturing environment. You will serve as the primary technical liaison between our client and its clients, guiding product implementation, optimisation and issue resolution while collaborating with Sales, Product Development and Customer Support.

Responsibilities include building relationships with key stakeholders, coordinating technical projects,

Qualifications

• Minimum 3 years' practical sales experience in the composites or related industry.
• Recognised National or International Sales Qualification / National or International Chemical or Related Qualification.

Responsibilities

• Build and maintain strong relationships with key client stakeholders and understand their technical and business needs.
• Act as the primary technical contact for client discussions, escalations and problem solving.
• Guide clients on product implementation, configuration, optimisation and best practices.
• Manage technical projects, coordinate resources, monitor timelines and communicate project status.
• Initiate customer contact, identify required products/services and support achievement of sales targets.
• Understand market trends and implement sales plans; forecast and monitor sales and evaluate targets regularly.
• Identify prospective customers, support customer events/hosting and maintain effective customer relationships.
• Assist with finance agreements and communicate customer credit positions to support continuity of supply.
• Assist with perpetual and quarterly stock counts as required.

Skills

Sales experience

Education

Sales qualification

Tools

Computer proficiency

Job description

Job Title: Technical Accounts Manager

Location: KZN, Inland Eastern parts

Industry: Chemical Manufacturing

Type: Permanent

Environment: Sales and Customer focused

About the Role

The Technical Account Manager serves as the primary technical liaison between our client and its clients. The role requires an understanding of client technical requirements, guidance on product implementation and optimisation, and effective resolution of technical issues, while working closely with Sales, Product Development and Customer Support.

What you'll be doing

• Build and maintain strong relationships with key client stakeholders and understand their technical and business needs.


• Act as the primary technical contact for client discussions, escalations and problem solving.


• Guide clients on product implementation, configuration, optimisation and best practices.


• Manage technical projects, coordinate resources, monitor timelines and communicate project status.


• Initiate customer contact, identify required products/services and support achievement of sales targets.


• Understand market trends and implement sales plans; forecast and monitor sales and evaluate targets regularly.


• Identify prospective customers, support customer events/hosting and maintain effective customer relationships.


• Assist with finance agreements and communicate customer credit positions to support continuity of supply.


• Assist with perpetual and quarterly stock counts as required.

What you'll need

• Recognised National or International Sales Qualification / National or International Chemical or Related Qualification


• Minimum 3 years' practical sales experience in the composites or related industry, with a proven sales track record and demonstrable computer experience.


• Planning, prioritisation and meeting deadlines - competent


• Attention to detail and commitment to quality


• Ability to work effective in team


• Punctual and reliable


• Strong customer focus and commitment to exceed expectations

What is in it for you?

• R500K- R750K Annual CTC


• Includes Benefits ( Medical. Provident and other)


• Become part of a Global group specialising in polymer manufacturing

A Few Things to Know

• Your commitment and ability to go the extra mile is required


• Flexibility and ability to respond effectively to change is required


• A positive attitude, passion and enthusiasm will form part of the ideal candidate's profile