Technical Services Manager

Elchemie; Durban; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Medical benefits

Provident fund

Other benefits

Job summary

Elchemie in Durban is seeking a leader for the Technical Services team to drive R&D and optimize formulations across products. You will manage projects from concept to installation, provide expert technical support to branches, and mentor staff.

Candidates should have a BSc Chemistry and strong leadership, analytical and communication skills. A focus on continuous improvement and green technology initiatives is essential.

Qualifications

• BSc Chemistry or equivalent relevant qualification.
• Strong technical leadership.
• Excellent analytical and problem-solving skills.
• Project management ability.
• Customer-focused approach.
• Effective communication and presentation skills.
• Team leadership and coaching.
• Innovation and creativity.
• Planning, organisation and prioritisation.
• Commercial awareness.
• Commitment to continuous improvement.

Responsibilities

• Lead and manage the Technical Services team.
• Drive research and development of new and existing products.
• Optimise formulations to improve quality and reduce costs.
• Manage technical projects from concept through implementation.
• Provide technical support and troubleshooting to customers and branches.
• Investigate product-related complaints and implement corrective actions.
• Deliver technical training to customers, sales teams and internal staff.
• Maintain technical documentation and formulation packages.
• Develop and mentor technical staff.
• Liaise with suppliers, licensors and industry partners to stay abreast of new technologies.
• Promote continuous improvement, innovation and Green Technology initiatives.

Skills

Technical leadership

Analytical skills

Project management

Customer focus

Communication

Team leadership

Innovation

Planning

Commercial awareness

Continuous improvement

Education

BSc Chemistry

Job description

What you’ll be doing

• Lead and manage the Technical Services team.
• Drive research and development of new and existing products.
• Optimise formulations to improve quality and reduce costs.
• Manage technical projects from concept through implementation.
• Provide technical support and troubleshooting to customers and branches.
• Investigate product-related complaints and implement corrective actions.
• Deliver technical training to customers, sales teams and internal staff.
• Maintain technical documentation and formulation packages.
• Develop and mentor technical staff.
• Liaise with suppliers, licensors and industry partners to stay abreast of new technologies.
• Promote continuous improvement, innovation and Green Technology initiatives

What you'll need

• BSc Chemistry (or equivalent relevant qualification)
• Strong technical leadership
• Excellent analytical and problem-solving skills
• Project management ability
• Customer-focused approach
• Effective communication and presentation skills
• Team leadership and coaching
• Innovation and creativity
• Planning, organisation and prioritisation
• Commercial awareness
• Commitment to continuous improvement

What is in it for you?

• A competitive remuneration package will be negotiated based on qualifications, relevant experience and the value the successful candidate can bring to the operation.
• Benefits, including, medical, provident, and other

A Few Things to Know

Your application will not be considered if you don't have at least 5 years' proven experience within the polymer/composites industries specifically

Data Privacy Notice

By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.