Technical Accounts Manager

Elchemie; Durban; On-site; ZAR 500,000 - 750,000; Full time

Benefits offered by this job

Includes Benefits ( Medical. Provident

and other)

Job summary

Elchemie in Durban is seeking a results-driven sales professional with a background in composites. You will build strong relationships with key client stakeholders, act as the main technical contact, and guide customers on product implementation and best practices.

You will manage technical projects, coordinate resources, forecast sales, identify new opportunities and support credit and stock processes. The role requires at least three years sales experience in the composites industry and a

Qualifications

• Recognised national or international sales qualification.
• Minimum 3 years' sales experience in composites or related industry.
• Planning, prioritisation and meeting deadlines.
• Attention to detail and commitment to quality.
• Strong customer focus and ability to exceed expectations.

Responsibilities

• Build and maintain relationships with key client stakeholders and understand their needs.
• Act as the primary technical contact for client discussions and problem solving.
• Guide clients on product implementation, configuration, optimisation and best practices.
• Manage technical projects, coordinate resources, monitor timelines and communicate project status.
• Initiate customer contact, identify required products/services and support achievement of sales targets.
• Understand market trends and implement sales plans; forecast and monitor sales and evaluate targets regularly.
• Identify prospective customers, support customer events/hosting and maintain effective customer relationships.
• Assist with finance agreements and communicate customer credit positions to support continuity of supply.
• Assist with perpetual and quarterly stock counts as required.

Skills

Sales experience

Computer literacy

Customer focus

Time management

Education

Sales qualification

Chemical or related qualification

Job description

What you’ll be doing

• Build and maintain strong relationships with key client stakeholders and understand their technical and business needs.
• Act as the primary technical contact for client discussions, escalations and problem solving.
• Guide clients on product implementation, configuration, optimisation and best practices.
• Manage technical projects, coordinate resources, monitor timelines and communicate project status.
• Initiate customer contact, identify required products/services and support achievement of sales targets.
• Understand market trends and implement sales plans; forecast and monitor sales and evaluate targets regularly.
• Identify prospective customers, support customer events/hosting and maintain effective customer relationships.
• Assist with finance agreements and communicate customer credit positions to support continuity of supply.
• Assist with perpetual and quarterly stock counts as required.

What you’ll need

• Recognised National or International Sales Qualification / National or International Chemical or Related Qualification
• Minimum 3 years' practical sales experience in the composites or related industry, with a proven sales track record and demonstrable computer experience.
• Planning, prioritisation and meeting deadlines - competent
• Attention to detail and commitment to quality
• Ability to work effective in team
• Punctual and reliable
• Strong customer focus and commitment to exceed expectations

What is in it for you?

• R500K- R750K Annual CTC
• Includes Benefits ( Medical. Provident and other)
• Become part of a Global group specialising in polymer manufacturing

A Few Things to Know

• Your commitment and ability to go the extra mile is required
• Flexibility and ability to respond effectively to change is required
• A positive attitude, passion and enthusiasm will form part of the ideal candidate's profile