Tech Support & Client Training Specialist

Phoenix Recruitment Limited; Pretoria; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Phoenix Recruitment Limited is seeking a hospitality support candidate in Pretoria to provide technical assistance and training to clients. The role involves travel to sites in Southern Africa and smooth handling of reservations, POS, and accounting basics.

Fluent English and Afrikaans, strong organizational skills, and the ability to multitask under pressure are essential. Own transport is required for travel between client sites.

Qualifications

• Experience in reservations, POS, inventory and hospitality accounting.
• Own transport.
• Strong English written and verbal communication.

Responsibilities

• Provide technical support by phone or in writing.
• Training and dealing with clients in English and Afrikaans.
• Travel to clients including Mozambique and Botswana.
• Install and demonstrate the company's products.
• General administrative duties: filing, logging calls, testing developments.
• Maintain excellent telephonic etiquette at all times.

Skills

Customer service

Communication

Teamwork

Problem solving

Time management

Afrikaans

Education

Grade 12

Hospitality qualification

Tools

Windows

Excel

POS systems

Inventory software

Job description

Phoenix Recruitment Limited is seeking a hospitality support candidate in Pretoria to provide technical assistance and training to clients. The role involves travel to sites in Southern Africa and smooth handling of reservations, POS, and accounting basics.

Fluent English and Afrikaans, strong organizational skills, and the ability to multitask under pressure are essential. Own transport is required for travel between client sites.