Technical Administrator

Zohorecruit; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Zohorecruit in Johannesburg, South Africa, is seeking a full-time on-site Operations Coordinator to manage daily service workflows, equipment installations, maintenance and repairs, with a focus on delivering reliable client service.

You will coordinate suppliers and stock, allocate jobs to technicians, handle customer calls and quotes, and prepare monthly sales and service reports with high attention to detail.

Qualifications

• Proven organisational, planning, and communication skills.

Responsibilities

• Supplier & Stock Management: Develop and maintain strong relationships with suppliers, negotiate pricing, monitor stock levels and ensure availability of parts.
• Technical Team Coordination: Allocate and prioritise jobs for technicians, ensure tools and resources are supplied and monitor progress.
• Customer & Service Support: Receive service calls, prepare quotations, follow up on approvals, and update clients on status and timelines.
• Internal Administration & Reporting: Process job cards, track technician activity and invoices, compile monthly service reports.
• Business Development Support: Re-engage lapsed customers and identify opportunities for additional services.

Skills

Organisational skills

Planning skills

Communication skills

Reliability

Independent work

Job description

Johannesburg, South Africa | Posted on 02/10/2026

• Please note Due to the high volume of applications we receive, we are unfortunately unable to respond to everyone individually. If you haven't heard from us within 21 days, please assume your application was unsuccessful on this occasion.
• State/Province Gauteng
• City/Town Johannesburg
• Country South Africa

Job Description

Supporting service delivery in commercial technical operations, this position coordinates daily workflows to ensure equipment installations, maintenance, and repair services. The role is essential in providing reliable operational support, managing client communications, and keeping technical teams aligned with service commitments. Immediate start.

Based full-time on site in Johannesburg, this role takes ownership of key administrative functions, customer interaction, and service workflow tracking .

Key Responsibilities

Supplier & Stock Management: Develop and maintain strong working relationships with suppliers, negotiate competitive pricing, secure availability of critical spare parts, and monitor stock levels for essential components .

Technical Team Coordination: Allocate and prioritise jobs for technicians, ensure all required tools, spares, and resources are supplied, and monitor job progress to maintain high-quality completion .

Customer & Service Support: Receive and manage incoming service calls, generate accurate quotations, perform approval follow-ups, and keep clients updated regarding job status, timelines, and outcomes .

Internal Administration & Reporting: Process job cards, track technician activity and invoices, and compile accurate monthly sales and service reports with exceptional attention to detail .

Business Development Support: Re-engage lapsed customers, track warranty periods and service schedules, and identify opportunities for additional sales or service offerings .

Requirements

Proven organisational, planning, and communication skills .

Strong reliability, accountability, and consistency in job execution .

Proactive mindset with the ability to work independently as well as collaboratively within a team .

Confident, assertive, and logical decision-making ability .

Ability to handle multiple priorities under pressure .

Knowledge of catering equipment and industry terminology .

Practical experience working within catering equipment or technical environments

Offers a close-knit team environment focused on strong working relationships, a service-driven culture centred on accountability, and a performance- and target-focused setting offering true ownership and impact.