Swiss German Sales Agent - Work From Home

Impact HR; Wes-Kaap; Remote; ZAR 134,000 - 201,000; Full time

Job summary

Impact HR is seeking a Swiss German Sales Agent for a remote role focused on selling to the Swiss market. You will engage Swiss German speaking clients via telephone, offering tailored solutions and supporting sales growth from anywhere in South Africa.

Ideal candidates have native or strong Swiss German, proven outbound sales experience, and a confident telephone manner. You will drive targets, manage customer data, and collaborate with the team to maximize conversions.

Qualifications

• Swiss German as native language or fluent.
• Experience in outbound sales (B2B/B2C) via telephony.
• Comfort with high-volume calls and targets.
• Strong communication and active listening.
• Ability to work independently and learn quickly.

Responsibilities

• Acquire new customers in B2B and B2C via telephone.
• Sell products and services remotely to Swiss clients.
• Schedule sales and consulting appointments for the field team.
• Follow up with prospects and current customers.
• Upsell, cross-sell, and run special offers to retain customers.
• Re-engage former customers.
• Identify customer needs and conduct surveys.
• Maintain customer data in the CRM.
• Meet defined sales and quality targets.
• Provide professional phone-based advice and support.

Skills

Swiss German

Outbound sales

Telephone sales

Customer communication

Target-driven

CRM experience

Tools

CRM software

MS Office

Job description

About the Role

The Swiss German Sales Agent position is a remote opportunity that focuses on driving sales and enhancing customer relationships specifically within the Swiss market. In this role, you will engage with clients in Swiss German, providing them with tailored solutions and support to meet their needs.

Your Responsibilities

• Active acquisition of new customers in the B2B and B2C sectors
• Telephone sales of products and services
• Scheduling sales and consulting appointments for the field sales team
• Conducting follow-up calls with existing prospects and customers
• Customer retention through upselling, cross-selling, and special offers
• Re-engaging former customers
• Identifying customer needs and conducting customer surveys
• Maintaining and updating customer data in the system
• Achieving defined sales and quality targets
• Providing professional advice and support to customers over the phone

In addition, we would appreciate a willingness to take on inbound tasks when needed, for example in customer service (E-Mail or telephone support)

The ideal candidate:

Ideally, you have:

• Swiss German as your native language or very good Swiss German skills
• Experience in telephone outbound work (sales, appointment setting B2B/B2C)
• Enjoyment of communication, sales, and achieving targets
• A positive, motivated, and eager-to-learn personality
• Quick comprehension skills and confident use of common IT tools
• An independent, accurate, and efficient working style
• Strong communication skills and a confident telephone manner
• High self-motivation and strong closing skills
• Experience in inbound/customer service

Availability (weekly shift scheduling) for assignments from Monday to Friday for 6.5 hours within operating hours of 08:00 to 20:00

Availability (weekly shift scheduling) for Saturday assignments of up to 4 hours within the hours of 09:00 to 14:00