Swiss German Outbound Sales Pro - Appointment Setting

Initiate; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Initiate is seeking a confident Swiss German-speaking outbound sales agent in Cape Town to turn conversations into business opportunities. You will engage B2B and B2C prospects, set appointments for the field team, and nurture leads with follow-ups and upselling. A telephony-driven, target-focused role with growth potential awaits.

The ideal candidate is fluent in Swiss German, thrives on building relationships, and can work independently to meet ambitious sales goals in a dynamic environment.

Qualifications

• Native-level Swiss German language proficiency.
• Experience in outbound telephone sales or appointment setting.
• Strong drive to achieve measurable results.
• Excellent verbal communication and closing abilities.
• Able to work independently with accuracy and efficiency.

Responsibilities

• Outbound Sales: Proactively contact prospective customers across B2B and B2C markets to generate new business.
• Telephone-Based Selling: Promote and sell products and services while identifying opportunities to convert leads into customers.
• Appointment Setting: Schedule sales and consultation appointments for the field sales team.
• Lead Follow-Up: Reconnect with existing prospects and customers to nurture relationships and progress sales opportunities.
• Upselling and Cross-Selling: Introduce relevant products, services and special offers to increase customer value and strengthen retention.
• Customer Reactivation: Re-engage previous customers and identify opportunities to rebuild relationships.
• Needs Analysis: Understand customer requirements, gather feedback and conduct customer surveys.
• Database Management: Maintain accurate customer records and update information in internal systems.
• Target Achievement: Work towards agreed sales, productivity and quality targets.
• Customer Support: Provide professional advice over the phone and assist with inbound customer service enquiries via telephone or email when required.

Skills

Swiss German

Outbound sales

B2B/B2C selling

Negotiation

Communication

Job description

Initiate is seeking a confident Swiss German-speaking outbound sales agent in Cape Town to turn conversations into business opportunities. You will engage B2B and B2C prospects, set appointments for the field team, and nurture leads with follow-ups and upselling. A telephony-driven, target-focused role with growth potential awaits.

The ideal candidate is fluent in Swiss German, thrives on building relationships, and can work independently to meet ambitious sales goals in a dynamic environment.