Senior Key Account Manager, Logistics – Nelspruit

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 550,000 - 900,000; Full time

Benefits offered by this job

Travel allowance

Laptop and mobile phone provided

Health insurance

Professional development opportunities

Global network exposure

Job summary

Placements24 in Nelspruit is seeking a seasoned Key Account Manager to lead strategic client relationships and drive growth across major accounts. You will tailor supply chain solutions, coordinate with operations, and present value-driven proposals to senior stakeholders.

Ideal candidates bring 4–6 years in logistics KAM, strong negotiation skills, and a strategic mindset to identify opportunities for expansion. Travel within Mpumalanga and nationally may be required.

Qualifications

• 4–6 years of experience in Key Account Management, Sales, or Business Development within the logistics, freight forwarding, or supply chain industry.
• Proven track record of managing large, complex corporate accounts and achieving revenue growth.
• Strong understanding of international and domestic logistics, warehousing, and supply chain management principles.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Proven ability to build and maintain strong, long-term relationships with senior-level clients.
• Strategic thinking and problem-solving capabilities.

Responsibilities

• Manage a portfolio of key strategic accounts, serving as the primary point of contact and trusted advisor.
• Develop and execute account management plans to maximize client satisfaction, retention, and profitability.
• Identify and pursue opportunities for upselling and cross-selling logistics and supply chain services.
• Conduct regular business reviews with clients to understand their evolving needs and performance expectations.
• Collaborate with operational teams to ensure seamless service delivery and address any client issues promptly.
• Develop deep expertise in each client's business and supply chain requirements.
• Prepare and present proposals, quotations, and performance reports to key stakeholders.
• Stay abreast of industry trends, market developments, and competitor activities to provide strategic insights to clients.
• Negotiate contract renewals and service level agreements (SLAs).
• Act as a liaison between the client and internal departments to ensure effective communication and problem resolution.

Skills

Key account management

Sales strategy

Customer relationship

Negotiation

CRM software

Strategic thinking

Education

Bachelor's degree in Business / Logistics

Tools

CRM systems

Job description

Placements24 in Nelspruit is seeking a seasoned Key Account Manager to lead strategic client relationships and drive growth across major accounts. You will tailor supply chain solutions, coordinate with operations, and present value-driven proposals to senior stakeholders.

Ideal candidates bring 4–6 years in logistics KAM, strong negotiation skills, and a strategic mindset to identify opportunities for expansion. Travel within Mpumalanga and nationally may be required.