Key Account Manager - Logistics & Supply Chain

Placements24; Mbombela (Nelspruit); Hybride; ZAR 550 000 - 900 000; Plein temps

Avantages offerts par ce poste

Travel allowance

Laptop and mobile phone provided

Health insurance

Professional development opportunities

Global network exposure

Résumé du poste

Placements24 in Nelspruit is seeking a seasoned Key Account Manager to lead strategic client relationships and drive growth across major accounts. You will tailor supply chain solutions, coordinate with operations, and present value-driven proposals to senior stakeholders.

Ideal candidates bring 4–6 years in logistics KAM, strong negotiation skills, and a strategic mindset to identify opportunities for expansion. Travel within Mpumalanga and nationally may be required.

Qualifications

• 4–6 years of experience in Key Account Management, Sales, or Business Development within the logistics, freight forwarding, or supply chain industry.
• Proven track record of managing large, complex corporate accounts and achieving revenue growth.
• Strong understanding of international and domestic logistics, warehousing, and supply chain management principles.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Proven ability to build and maintain strong, long-term relationships with senior-level clients.
• Strategic thinking and problem-solving capabilities.

Responsabilités

• Manage a portfolio of key strategic accounts, serving as the primary point of contact and trusted advisor.
• Develop and execute account management plans to maximize client satisfaction, retention, and profitability.
• Identify and pursue opportunities for upselling and cross-selling logistics and supply chain services.
• Conduct regular business reviews with clients to understand their evolving needs and performance expectations.
• Collaborate with operational teams to ensure seamless service delivery and address any client issues promptly.
• Develop deep expertise in each client's business and supply chain requirements.
• Prepare and present proposals, quotations, and performance reports to key stakeholders.
• Stay abreast of industry trends, market developments, and competitor activities to provide strategic insights to clients.
• Negotiate contract renewals and service level agreements (SLAs).
• Act as a liaison between the client and internal departments to ensure effective communication and problem resolution.

Connaissances

Key account management

Sales strategy

Customer relationship

Negotiation

CRM software

Strategic thinking

Formation

Bachelor's degree in Business / Logistics

Outils

CRM systems

Description du poste

About the Role

Our client, a leading international logistics and supply chain solutions provider, is seeking a highly skilled and strategic Key Account Manager to join their team in **Nelspruit**. This role is instrumental in managing and growing relationships with our client's most important corporate clients. You will be responsible for understanding their complex logistics needs, developing tailored supply chain solutions, and ensuring exceptional service delivery to foster long-term partnerships. The ideal candidate will possess a strong understanding of the logistics industry, proven account management skills, and a strategic mindset to identify growth opportunities. This is a critical position within a dynamic and fast-paced sector, offering the chance to make a significant impact on major client accounts and contribute to the company's continued success in **Mpumalanga**. You will be at the forefront of client engagement, driving value and satisfaction.

Key Responsibilities

• Manage a portfolio of key strategic accounts, serving as the primary point of contact and trusted advisor.


• Develop and execute account management plans to maximize client satisfaction, retention, and profitability.


• Identify and pursue opportunities for upselling and cross-selling logistics and supply chain services.


• Conduct regular business reviews with clients to understand their evolving needs and performance expectations.


• Collaborate with operational teams to ensure seamless service delivery and address any client issues promptly.


• Develop deep expertise in each client's business and supply chain requirements.


• Prepare and present proposals, quotations, and performance reports to key stakeholders.


• Stay abreast of industry trends, market developments, and competitor activities to provide strategic insights to clients.


• Negotiate contract renewals and service level agreements (SLAs).


• Act as a liaison between the client and internal departments to ensure effective communication and problem resolution.

Requirements

• Minimum of 4-6 years of experience in Key Account Management, Sales, or Business Development within the logistics, freight forwarding, or supply chain industry.


• Demonstrated success in managing large, complex corporate accounts and achieving revenue growth targets.


• Strong understanding of international and domestic logistics, warehousing, and supply chain management principles.


• Excellent communication, presentation, negotiation, and interpersonal skills.


• Proven ability to build and maintain strong, long-term relationships with senior-level clients.


• Strategic thinking and problem-solving capabilities.


• Proficiency in CRM software and supply chain management tools.


• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field is preferred.


• Ability to travel within the **Nelspruit** region and potentially nationally as required.


• A results-oriented and customer-centric approach.

Benefits

• Competitive base salary with attractive performance-based bonuses.


• Comprehensive health insurance and retirement savings plan.


• Generous annual leave and company holidays.


• Opportunities for professional development, training, and international certifications.


• A dynamic and collaborative work environment with a global reach.


• Company-provided laptop and mobile phone.


• Travel allowance and reimbursement for business expenses.


• Employee assistance program for well-being support.


• Be part of a respected leader in the global logistics and supply chain industry.


• Potential for career progression within the organization.