Strategic HR Partner: Talent & Engagement Leader

Foundever; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Sitel Corp. in Cape Town seeks a Senior HR Manager to act as a strategic partner, driving people initiatives that align with business goals and leading end-to-end HR operations.

You will partner with senior leaders, oversee talent acquisition, performance and development, and champion a high-performing, inclusive workplace culture across a fast-paced, global environment. The role requires 7+ years in HR, strong stakeholder management, data literacy and employment-law knowledge, with fluency in

Qualifications

• Bachelor's degree in HR business or related field required.
• 7+ years HR experience with 3+ years in a senior/managerial capacity.
• Fluency in English; additional languages a plus.

Responsibilities

• Partner with senior leadership to develop and execute people strategies aligned with business goals.
• Oversee full-cycle recruitment for mid-to-senior level roles and succession planning.
• Manage employee relations cases and champion engagement initiatives.
• Lead performance management, identify development gaps, and coach managers.
• Ensure HR operations compliance and maintain accurate workforce data.

Skills

Strategic thinking

Stakeholder management

Data literacy

Employment law

Communication

Confidentiality

Emotional intelligence

People leadership

Change management

Education

Bachelor's Degree in HR Business or related field

Job description

Sitel Corp. in Cape Town seeks a Senior HR Manager to act as a strategic partner, driving people initiatives that align with business goals and leading end-to-end HR operations.

You will partner with senior leaders, oversee talent acquisition, performance and development, and champion a high-performing, inclusive workplace culture across a fast-paced, global environment. The role requires 7+ years in HR, strong stakeholder management, data literacy and employment-law knowledge, with fluency in