Strategic Global Enterprise Account Lead

Payment24; Cape Town; On-site; ZAR 1,100,000 - 1,900,000; Full time

Benefits offered by this job

International travel

Job summary

Payment24 is seeking a mid-senior Key Enterprise Account Manager to own and grow partnerships with our largest enterprise customers from our Cape Town base. You will own relationships from operations to executive levels, ensure delivery of commitments, and proactively identify new revenue opportunities across payments, loyalty, tokenisation and related services.

You will lead cross-functional teams to align product, delivery, support and finance with customer goals, maintain an accurate

Qualifications

• Proven enterprise or key account management experience.
• Exceptional presence and communication. You are polished, articulate and credible across levels.
• A demonstrable record of growing existing accounts — upsell and cross-sell.
• Strong commercial skills: proposals, pricing, negotiation, contracts, renewals and forecasting.
• Ability to drive internal teams on a customer’s behalf without direct authority.
• Excellent organisation — manage multiple demanding accounts and deadlines.
• Comfort in complex, multi-stakeholder enterprise environments with long decision cycles.
• Willingness to travel internationally to key accounts.

Responsibilities

• Own the key account relationships for a portfolio of named strategic enterprise accounts.
• Mine the accounts for growth by identifying upsell/cross-sell opportunities and building development plans.
• Make sure customer demands are met by translating requirements into prioritized asks and coordinating with product, delivery, support and finance.
• Manage commercial governance: revenue, retention, growth targets, and account health reporting.

Skills

Enterprise account management

Executive communication

Forecasting

Contract negotiations

Multi-stakeholder leadership

Travel flexibility

Job description

Payment24 is seeking a mid-senior Key Enterprise Account Manager to own and grow partnerships with our largest enterprise customers from our Cape Town base. You will own relationships from operations to executive levels, ensure delivery of commitments, and proactively identify new revenue opportunities across payments, loyalty, tokenisation and related services.

You will lead cross-functional teams to align product, delivery, support and finance with customer goals, maintain an accurate