Strategic Desktop Account Manager - B2B Growth

RELX; Johannesburg; On-site; ZAR 420,000 - 620,000; Full time

Job summary

LexisNexis Legal & Professional, part of RELX, is hiring an Account Manager II in Johannesburg to build relationships with key customers and demonstrate the value of LexisNexis products. You will use insights to protect and grow revenue while supporting team members to achieve shared goals.

You’ll focus on identifying cross-sell opportunities, delivering consistent customer contact, and leveraging your experience in a B2B sales environment to drive business results.

Qualifications

• Strong knowledge of print and online products, the relevant market and customer domain, with the ability to adopt new products.
• Ability to be a positive role model within the team and wider business.
• A consistent record of meeting or exceeding expectations.
• Strong communication, time-management and planning skills.
• Ability to identify commercial opportunities, supported by customer service and sales experience.
• Experience retaining and growing customers in a B2B sales environment.

Responsibilities

• Coach and develop team members to achieve shared goals.
• Complete planning, documentation, reporting and data recording in line with agreed methods and targets.
• Achieve or exceed revenue targets by identifying cross-sell and upsell opportunities.
• Identify key account needs and demonstrate the business value of LexisNexis products.
• Deliver the agreed quality and frequency of customer contact.
• Build strong relationships with key decision-makers and influencers to protect and grow revenue.

Skills

Key account management

B2B sales

Cross-sell & upsell

Customer relationship

Communication skills

Time management

Planning skills

Job description

LexisNexis Legal & Professional, part of RELX, is hiring an Account Manager II in Johannesburg to build relationships with key customers and demonstrate the value of LexisNexis products. You will use insights to protect and grow revenue while supporting team members to achieve shared goals.

You’ll focus on identifying cross-sell opportunities, delivering consistent customer contact, and leveraging your experience in a B2B sales environment to drive business results.